Hampton Inn Pensacola-Airport (Cordova Mall Area)

Breakfast is served 6:00 to 10:00. We arrived at 9:15 for breakfast. At 9:40 a staff member was looking around tapping her fingers on a table, seemed irritated we all were still in there eating. She was sweeping around our area and others as we were eating. I was getting a cup of coffee to take with me at 9:50 and they closed the doors to the food area. The breakfast was horrible, the patty sausage and cheese egg omelets. The real potatoes were seasoned and good. I understand the staff member wanted to get her job done, but rushing folks when breakfast hasn't ended, was ridiculous.

The hotel seems well maintained, but someone had previously smoked in our "non-smoking room" and the smell lingered. By 8:00 the breakfast was well picked over, so we decided to dine off site. The parking fee is annoying - it seems clearly a money grab - and it includes an additional 10% "service fee," plus a 7.5% sales tax - which added to the annoyance. There are a lot of great hotel options within a few miles - next time we visit, we will try a different hotel.

Vnkjughh

Didn't find any vending machines where the signs said they would be.

Location and clean Not to many breakfast choices

Also, while checking in the staff was more concerned about registering my car for parking than anything else, which was a $10 per night extra charge that i don't recall seeing on your website when i booked my stay.

Good

Close to Airport with convenient shuttle service.

Nice location..everything was close proximity. All was good..

Hotel charges $10 per day for parking.. did not know that at time of booking.

Great staff. There were 3 of us in the room. There was one bar of hand soap. 1 set of towels. There was not a complete set of bedding for the hide a bed.

Clean room, friendly and helpful staff.

Pleasant

Comfortable room and bed. Very quiet in spite of proximity to the airport. Outlets on both sides of bed were not working. Needed to use another one in the room.

Close to Airport & Mall..Cute mini & regular waffle makers…Good coffee variety& flavors… Nothing within walking distance(No restaurants,activities,sundries,)…Mall was near(Im a walker), but too far to walk safely in the heat, or distance wise)….Food staff “hovered” a little too much, (the male),gave an uncomfortable/begrudging type feeling…Breakfast (oatmeal, creamed biscuit recipe were both very watery,OJ beverage/punch…..Shuttle driver (older man/ weekend)was obviously very tired,Not pleasant,not smiling, not friendly,(tipped him anyway but ??)…..Price was not quite the same as listed especially with expected ( earned) discounts and added Fees & taxes …

The staff at the front desk were friendly and courteous. There were no more parking spaces except for diamond members so we were told that we could park there. I thought that was pretty nice.

The thermostat in room 237 does not work. Annoying fan on high noise all night. There is a $10/ night undisclosed parking fee. The free breakfast opens at 6:00am and I had to be out the door before then. Also, time for a new mattress. The lumps are forming. Correct these items, combined with the hotel’s great location and this place will be 5 stars across the board. Mark

Location, very clean, great staff, great breakfast I loved everything about this place

The staff were friendly, the room was clean and pleasant.

disposable dinnerware, like cups, plates etc