Sonesta ES Suites Scottsdale Paradise Valley

Staff was rude and condescending. Refused to let me stay in the room that I paid for. Refused Ada service dog. Management needs to be fired. Absolutely incompetent, unprofessional and unacceptable behavior by manager

They need to clean the rooms better our bathroom had an odor and the carpet was very dirty.

I was sincerely impressed with this hotel. The check-in host was friendly and helpful. The room was spacious and clean. The bed was very comfortable. The breakfast was excellent. I love the location as well. There are several restaurants, a Starbucks, a grocery store and drug store within a short walk. I really think this is among the best deals in Scottsdale.

Will stay again.

The staff was always courteous and respectful. Also in a great location convenient to everything. I highly recommend it as a place to stay.

Booked our 20th Anniversary 5 night stay and were not disappointed. Our suite was on the 1st floor. The room was clean, quiet and perfect for us. Spacious, air conditioner worked great, kitchenette/dining/sofa/desk was exactly what we wanted. We didn't eat the continental breakfast or use the pool & hot tub, but they were plentiful, good variety and clean. The area around the hotel was safe and easy to navigate. Plenty of free parking too. Our trip was awesome and would definitely book here again!

Had everything we needed. Very clean and quiet. Loved the place. It was perfect.

clean room . Good breakfast . I had trouble with my air conditioner on the last day of stay and the staff promptly switched my rooms . Breakfast was a great addition

pool/ breakfast nothing

Exceptional

It was clean. Breakfast was good. Good location. It was a good value. Would stay there in the future. Would have liked the room cleaned daily, but we got clean towels when we requested them.

Clean accommodations and professional helpful staff. Basic, simple amenities and all that we needed. We will be back.

our staycation here was perfect. we needed a little getaway from home and this was exactly what we needed. breakfast buffet was great for it being free. king suite was cozy and spacious. would def stay here again and would recommend to others.

Superb

Everyone was very helpful and kind

There's just never an issue and staff is always accommodating. Comfortable, nice rooms for relaxing peacefully every time. I wish others could accomplish this model. They do it right! Thank you

This is by far my favorite place to stay when Im in town. It's perfect for couples, friends, families,or just a solo getaway. The rooms are big and clean with a kitchen and dishwasher. The beds are comfy. You cant find a better breakfast anywhere ( and its free)! The staff is always super helpful and amicable. I cant think of one negative, highly recommend!

Everything about this property exceeds expectations. Including breakfasts. The only thing I can think of would be to have at least the water remain open and available after breakfast for the blistering AZ heat.

Clean; great breakfast; kitchenette was a plus; and at a great value

Very good