Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

The room was nice and clean, the bed was comfortable, the bathroom was clean and I believe it has been renovated… the breakfast in the morning was good.

Very helpful, attentive staff at this busy property.

Everything was fantastic, the beds are so comfortable, rooms and hotel very clean and the most friendliest staff. There was a very minor toilet issue but was handled immediately while we were eating breakfast. We will definitely stay there again. Breakfast by the way was delicious!

Nice hotel - short drive to restaurants, etc. close to Yellow Line train with parking. Allows you to access downtown by connecting to the Red line train.

Fill the bottles in the restroom whether someone uses them or not. And the lack of dusting shouldn't be able to tell that in certain areas. Ppl still have allergies to dust and dust mites

The property and the staff were Excellent! The buffet breakfast was great with scrambled eggs, potatoes, sausage, pancakes, a lot more than we ever expected. We would stay here again hands down.

The breakfast was decent. Good hot coffee in the lobby at all times. (No coffee makers in the room anymore.) Fruit in good condition and available with your breakfast. Wide assortment of items. However, a strange new rule about only consuming food in the eating area and not your room. Which sort of means you can go get breakfast for your partners/traveling companion and bring it up to them in the room. The hotel is showing some wear over the years but mattresses and pillows are very clean and comfortable and parking was plentiful and well lit at night. They even added some EV chargers! Yay!

The place was nice and clean, the people in the front desk was very friendly.

Good

clean, good bfast, good vibes

It’s was good and I’m not going to say it’s dirty

Improve your breakfast Nothing

Close to my location It was a little pricey

Breakfast was very good No coffee in room

Location No service- room was not cleaned, sheets were not changed, they left the wet used towels in a pile on my floor and the manager did Nothing. I asked for a refund for 1 night and he said it was thru booking.com. I have stayed here about 10 times over the years. Not Again. They Do Not Care!

Good

We had a storm and water was leaking from the window I told the front desk but nothing was done

We had a good stay! We came to see a Cubs game, it’s only about 30-40 minutes from Wrigley Field depending on traffic. Really easy check in and out. Decent breakfast in the morning too.

The room was littered with trash and contained a used toothbrush and a charger left behind by a previous guest; the staff member's attitude and response were incredibly rude—it was truly the worst experience.

Breakfast was very good, No Issues