Hampton Inn Nashville/Vanderbilt

Excellent staff. Harold was amazing. He was so helpful. He was a staple of the front desk. Then Shayna was so helpful with out check out and assistance with navigating our changing flights and giving us tips. Harold’s recommendations were spot on as well. Please give them a huge thank you from us.

We stay at Hampton’s frequently, and this hotel was “run down, and out-dated” from what we’ve experienced before. The staff was friendly and responsive. Our air conditioner was rattling loudly, we reported it, and it was addressed. The shampoo dispenser was empty when we went to shower. The breakfast was very good.

Overall the place was in nice location. Perfect for a 1night stay. The staff upon arrival was wonderful. Easy access to our room. Comfortable beds and very quiet. However, our bathroom was not fully cleaned. There was some substance on the wall in the bathroom. Not sure if it was cleaner or lotion but didn't want to touch. Also, 1 of the beds did not have a top (flat) sheet. We discovered this when going to bed. It was too late to request a sheet. The checkout & parking was easy. I would stay here again.

The property needs updating but is a great location. The fitness center is small, and the pool was closed for maintenance. The breakfast was delicious, and the service staff was excellent. The stay was fine, and I was welcomed as a Hilton honors member.

Great staff but paper thin walls

The staff was not the friendliest and had to wait several minutes when checking in for someone to even come to the front desk. The hotel desperately needs to be renovated. The breakfast was good and plenty of room for seating.

The staff member at check in was extremely kind and knowledgeable!! The only thing is the tub seemed to be stained with black dye which was a little gross feeling but overall clean

Y

Parking is $38+ per night to stay at the hotel, not included in cost of room. Breakfast was ok. Lots of maintenance issues visible. Rooms are clean but in disrepair. Peeling paint, ants in room, bathtub dirty, cracked bathroom tile and damage to wall paper. Staff was friendly. Air conditioning in room was not keeping up and very humid all night.

This was the worst hotel experience I have had in over 20 years. We arrived into our room that I assumed was recently mopped and just had water on the floor so I went to clean it up with tissue and it was, in fact, urine. There was hair and dirt all over the back of the toilet and in the bathtub. There was a ball of hair on the carpet on the floor. Absolute filth behind the TV and the inside of the refrigerator was covered in dirty old food/dried rice and condiments, etc. This hotel needs to refund us. We arrived back to our room after they promised to clean everything and walked out of the elevator to the entire floor smelling like marijuana which seeped into our room all night long. The breakfast attendant was great, other than that… I would give zero stars.

We had room 320 and i used this just as a place for two mid twenty’s girls to get ready for partying on broadway and to sleep at the end of the night. Here are the pros and cons: PROS 1. Comes with makeup wipes (good ones too), shampoo, conditioner, body wash, plenty of towels 2. SUPER comfy beds and very clean at that 3. Room was clean in general with a large full body mirror 4. BREAKFAST WAS AMAZING AT THE HOTEL 5. Harold at the front desk was very kind and wished a safe night of partying every night CONS 1. Toilet made a squeezing sound when flushed 2. Bathroom had no ventilation so the room was humid after day 2 due to the showers and it was obvious the room had humidity issues due to the bathroom wallpaper coming off 3. The shower curtain didn’t close properly 4. Parking for 3 nights was $150 because it’s not included. Overall we loved the room and everything I stated were so minor that we didn’t care. We will be coming back here on our next trip to Nashville.

Staff very helpful.

Pleasant

Parking is way too expensive as a paying guest to the hotel. I spent almost $150 in parking for 4 evenings. If you are a paying customer to the hotel parking should be free. It’s ridiculous.

The staff were excellent, kind and helpful. The only complaint is we didn’t have any hand soap, shampoo and conditioner. We had our room cleaned and I mentioned it but it never got filled!

Would have been better with a microwave. Parking was over 40 dollars a day with tax.

Bed was comfortable, room was clean and the shower was great! I had to pay $42 for parking for ONE NIGHT even though I was a guest at the hotel.

Location The plumbing

Excessive pay for parking.

The hotel needs updating. The paint is peeling off the ceiling and it feels old. Paying almost 50 bucks to park after paying over 200 for one night was too much. Embassy Suites has free parking and open bar for an hour each evening. Then, not having a microwave was inconvenient.