Extended Stay America Suites Nashville Airport Music City

This experience was awful!!! I will never stay there again and I’m not sure if I will book through Hotel.com again. There were bugs in the room.! the toilet was leaking!! it was noisy outside my door with people hanging around and making lots of noise at all hours of the night!!! and the staff was very rude when I asked for towels!!

The room was not as advertised. Air conditioner was broken, kitchenette plumbing was exposed & the overall environment was not inviting.

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We arrived late after a long drive and no staff were present in the office to help us check in. We used the phone provided outside the office to call for help and we could hear it ringing inside. Nobody ever answered or helped us so we had to go to a different hotel.

Close to the mall! Quiet. Clean

N/a Room was disgusting. A layer of dust. You can see where the control was sitting. Carpet Floor wet to the touch - was not vacuumed. Sofa had construction dust. Tub had construction dust and debris. Property said it’s non smoking but lobby smelled of smoke. As well as stairway had smoking approval. Mirror had tooth paste. Bathroom skin had make up. Sheets had stains

People out in the parking lot smoking marijuana and people out walking all the the parking lot and hanging around their vehicles. Hard time finding room. My wife and I DID NOT feel safe. Will not recommend

It was safe. The floors were sticky and carpet was dirty. Everything else was clean will definitely stay again.

Quiet location and the Friendly Neighbors When I first got there it was spiderwebs everywhere and Ants In the window and Lent

The hotel is really convenient to downtown. There wasn’t a lot of amenities. I had to ask for a coffee maker.

The room was as clean as it could be. This property needs updates. You could tell the water damage and repair in the room but appliances and bedding was clean. The area was quiet. Most of all the staff was very friendly.

Avoid avoid avoid

how fast they gave us our room and even upgraded it walking inside the room smelled like cigarettes, the bathroom was horrible from seeing 1 roach to seeing two the tub looked as if it wasn't cleaned well. the floors needed sweeping and the sheets had hair inside.

Great hotel, very clean and comfortable. Would recommend.

No me gustó que no venían a limpiar la habitación.

Upon entering my room immediately found roaches in and around the refrigerator. Have stayed here before without this problem.

The rooms were horrible! Everything was nasty! The carpet was heavily stained and gross! We had to change rooms and it wasn't as bad but it was still awful! The rooms smelled like marijuana.. and come to find out there was a man 2 doors down that was smoking pot and had traffic in and out, every time his door opened it was strong smelling! Never again will we stay there!

Excellent stay. Would stay again

It was filthy. Vomit on the door, floors sticky turning socks black. Mold on the windows and no shower curtain. Luckily hotels.com helped relocate us. Would never stay here.

It was dirty and smelled very dirty, had a stale smoke smell and dirty dog smell.