Spark by Hilton Mystic Groton

Hotel staff and amenities made our vacation to Mystic wonderful! My wife and I loved reading around the pool after breakfast while soaking in the sun. The included breakfast was filling with a reasonable selection of bagels and cereal. The hotel itself is a great location for checking out Old Mistick village and a very easy drive to downtown Mystic. We will be staying here again during our next trip!

Clean enough but felt a wee bit tired. Breakfast again functional but only apples & oranges for fresh items

We were on first floor and couldn’t sleep. The construction of the hotel is so poor that even with someone walking around above it was impossible to sleep. The front desk staff said all rooms are like that. The elevator buttons were dirty, the breakfast area looked like it hadn’t been vacuumed in awhile (we were there early). I wouldn’t stay there again.

Everything was fine. I just don't like the places that don't allow you to use the fan constantly button other than that it was a nice place. Just a preference on my part.

Clean and comfortable, nice breakfast bar and minutes from attractions

Great customer service!!!

Outside the hotel seemed rough but inside the room was very nice.

Very clean and face lifted. The bagel bar was good, especially the build your own yogurt. The walls were a little thin, so I didn’t mind the long walk to the end of the hall where our room was. Hilton did a very nice job saving this older hotel without completely rebuilding it. Very convenient to 95. Would stay here again.

The hotel was clean, the staff was polite. Sukuda (I hope I spelled it correctly)was very pleasamt and helpful. The hotel is in a convenient location, the breakfast option was decent, and for most part our stay was quiet except for the last morning we were there. One of the guests allowed their kids to run up and down hall. One of the reasons why we choose this hotel is were the amenities and location. On the site one of the ammenities was fitness with a pix of a dumbbell. (We expected a gym of some sort) There was no fitness room. At all. When I asked about it I was told that sometimes happens on a third party site. I did not get that info from a 3rd party site. It was on the hotels site. After I sent a screen shot of that then she told me she would let her Manager know. The cost of the stay was not worth the price.We have stayed at other hotels in and out of the country and the rooms were much nicer. The bathroom was small. The sink was outside the bathroom. We had to go downstairs to front desk to get an ice bucket that was a small disposable container. That will be our.last stay at a Spark hotel by Hilton. At those prices that will be pur last stay. We don't mind paying. We just want to get what we paying for.

I made the reservation for a friend. When she tried to check in, they wouldn't let her. The desk clerk was friendly but confined by expedia policy. I spoke with the desk clerk and still had to wait to contact expedia for my friend to access her room. Wasted a couple of hours. I dont know anything about the hotel but the check-in was not good.

The hotel was very overpriced for the services offered. Rooms were clean but small with paper thin walls that had barely any sound insulation. Breakfast options very limited even for a hotel of this category. The only positive aspect was the very friendly staff who let us check in early so our toddler could take a nap. Mystic is great but if we were to return we would definitely choose a different hotel.

Good

Good position to local attractions No microwave or ice bucket. AC was barely adequate

Stayed there 4 nights and room was never cleaned

Clean comfortable

Rooms are clean and staff is very helpful. Property is a little dated but nice.

Great shower and good bed. Wish there was an elevator toward the back of the property. It’s a long walk for some rooms or you have to do stairs.

It was OK. The room was a little small in the hallway seemed really dark and dingy, but overall it was OK.

Superb

Pleasant