MainStay Suites

Very good

Very good

Breakfast was good. The breakfast staff was very friendly No Internet. Under remodel, roach in room. Dirty carpet.

Good

Everything was fine except the TV kept turning off

The person who served breakfast was friendly and made breakfast worth coming back again. The inner front door by the stairs did not have a digital lock. Maybe that was due to the remodeling. But, anyone could have entered during the night.

No complaints

The room was clean No complaints

Location is very good. This hotel has turned into a trap house. Used to be nice, quiet and clean. Now it’s starting to look slightly run down, people are loud as hell, kids running around knocking on the doors and running, shit not working, roaches in the rooms and the rooms stink.

The dining room attendant was wonderful! The food was prepared and presented very nicely! We were NOT notified about the elevator in the building across the parking lot was not functioning properly! After waiting several hours for a room that was booked and purchased prior to my arrival, we were assigned a room on the 3rd floor! The customer service employee! The font desk did not seem to really care! I was recovering from surgery to my left wrist so I could not help my spouse carry my half of the luggage. Try caring heavy luggage up the stairs to the 3rd floor! No one was available to assist!

It was a place to sleep! The shower wouldn’t drain, when I lifted up the metal plate over the drain I found the most awful funk stopping it up that I had to remove! The outside of this establishment is very deceptive because it clearly has not been well maintained or cleaned thoroughly! Gave me a major “ICK” factor the whole night!

Great breakfast and staff with genuine people.

The staff was wonderful and caring people couldn’t have asked for a better experience

Front office staff was no help plus I was over charged….. front desk does not answer the phone and the room smelled.

The pool wasn't available

Everything was awesome ☺️ The pool wasn't available

The room

Everything was really good, night staff was super friendly and helpful, i had came in at about 1am so i asked if i could stay alil longer to sleep in and he said it was alright but when day shift was there, some super tall women told me that they dont do that and they would have to charge me a whole nother day if i stayed past check out, i told her what happened and she said she didnt care and that i was with a 3rd party (Expedia) and i was gonna get charged for a whole nother day if u stayed a second after, definitely not going back to the one in mobile alabama

It was ok. They could've had turkey I hated the fact of no being able to watch TV. The elevator didn't work so I had to walk all of my luggage to the third floor. I wouldn't stay there again.

Ok