The Shelborne By Proper, a Member of Design Hotels

The staff were super cordial and attentive, so were the cleaning crew. We got a free upgrade to our room, which was awesome and a great surprise for our vacation! I just wish they gave free water bottles instead of the ones filled in the glass bottles, they kind of smelled funky. Also I couldn’t get the balcony door open on my room. Other than that, the hotel was really nice and had great amenities. The rooms were super clean and I loved the Aesop soap. I would definitely come back!

Beautiful rooms and pool. Staff are lovely. Expensive cafe, VERY quiet

Exceptional

Exceptional

Very poor

Exceptional

The hotel is fully renovated and the style is amazing, minimal and elegant. I love the colors of the walls and the forniture. The swimming pool has a good size and everything is clean and well maintained.The staff is efficient, kind and nice. The beach is well organized and you can get the same service you get at the swimming pool. None

The pool.area.allows day passes.for non residemts Some days it is over run with kids and mums. Totally looses its vibe.

Exceptional

Loved the interior decor, restaurant, bar, live jazz music, hospitality, beach, most comfortable beds. The lightswitches / dimmers in my room were a bit tricky and glitchy. Very annoying! Although beautiful and I appreciate the analog stereo knob reference…but unfortunately they aren’t delivering on an efficiency or functionality level. I spent over 15-20 min trying to turn the lights on. (And Im an interior designer too…)

Just amazing!!

Good

It’s incredibly clean, modern, and beautifully designed, yet it still preserves the personality and charm that so many hotels have lost. The atmosphere feels exclusive and private while still being warm and welcoming. The service is exceptional. Every member of the staff goes above and beyond to make your stay memorable, effortless, and genuinely special. The facilities are outstanding, and the location is simply unbeatable — truly the best spot in Miami Beach. This hotel understands luxury without feeling pretentious. It feels sophisticated, comfortable, and authentic all at once. Just stay here. You will understand immediately why it stands out above the rest. Special thanks to Elie at the front desk.

Exceptional

beautiful design, quiet, ideal location , and wonderful staff

Exceptional

It’s one of our favorite places to stay and we’ve been coming back annually for years!!! The breakfasts are AMAZING and the staff is excellent as well!!!

Exceptional

Easy beach access-beach staff was pleasant and helpful. Room was clean and comfortable. Pool area very pleasant. Sound bath was a cool unique experience. I had a confirmed reservation at Pauline and upon arrival it was closed. Front desk told me they would return a call regarding a request I had and I didn’t receive a callback. The lack of restaurant options at the hotel is disappointing. Cafe closes too early. Food on the menu is the same everyday. This caused me to order from PuraVida but you can’t eat it in the pool area. Dinner service at the indoor restaurant was awful. The server was apathetic and no attention to detail. The vibe was sad only one another couple on a Sunday from 6:45-8:00.

Loved my time here!