Royal Palm South Beach Miami, a Tribute Portfolio Resort

Very nice area

Messy check in, the ocean front room we had booked was not available which was stressful but at least we were able to switch to ocean front the next day. Great location.

All-around amazing place

Nothing impressive about this hotel. The suite we got had a mini fridge that was full of drinks for sale. We asked if we could use the mini fridge to keep some personal stuff cold. They said we cannot. The hotel s so old with scary elevators and a small pool. we felt we could receive better serie at a bed and breakfast motel. We do not reommend this place to anyone.

Exceptional

Good

Excellent

Great location to everything!

The bar, restaurant and beach was nice

Incredibly nice and competent staff. Great value. This was our 3rd stay here.

Excellent location and they had their own beach lounge chair, umbrella, people who were excellent and on top of things

This hotel ripped me off. I asked for a reciept at time of checkout and they said it would be emailed to me. Flew home and checked my emails a few days later come to found out they charged me someone else’s bill. I’m still fighting with my credit card company to get my money back because any time I try calling the hotel back they either don’t answer or hang up on me any time I say “billing issue.” It’s rediculous and messed up.

Okay

Cleaning staff can do better

Negative: Rooms were dated. Time to update some of the furniture. At first we thought the table was dirty but it was just old and scratched up. The water pressure was also lacking. We needed to go down three floors before we were able to locate a working ice machine. Lastly and most importantly, my son’s mattress had something that appeared to be blood on it. We didn’t discover until the next morning when the sheets moved and we noticed it. We eventually received a new mattress. We did have to call three times and were told they will take care of it right away. Eventually we finally received it after getting back from touring all day and discovering the room was cleaned but the mattress was still the same.

The property is a great location. The hotel looks like is under construction. The elevators didn't work. Need a lot of work the carpet , wall and ice machine

Great location!

Very good

Location was great, the facilities also, like pool, bar, etc. Staff was really friendly. We had a problem with the drain, the shower had no division with the rest of the restroom, then, when you take a shower, if your are not very careful the water goes outside and there were no drain on the other side, the water goes directly to the room, I had to clean manually to avoid accidents.

Proximity to beach