SureStay Plus by Best Western Mesa Superstition Springs

The room was clean. Breakfast was great.

good place to stay and relax with your family

The review stars oversold this property. Definitely not worth the money.

Close to evrethong

Easy and smooth! Helpful staff and great breakfast.

Room was clean, great space to work. Breakfast was hot and stocked.

Would never stay there again. They charge over a 200% incidental deposit. Room only 95.00 but incidental deposit was 200.00. That is ridiculous for a basic hotel room. There was nothing stating that till you go to check in and theres a big sign. Staff was not very friendly about it either.

Me dieron unas llaves y cuarto que estaba ocupado , casi me golpean las personas por entrar al cuarto 😡! Cobran 200 dlls de depósito 😡😡

Convenient to a medical procedure that I was having done. Horrible front desk clerk upon our Check-in. Rude and abrasive. Our room had a not very cold mini-fridge with NO freezer section and my 100% disabled Veteran husband needed to refreeze his cooler ice pouches for his insulin. Check out is at 11am and it was forecast to be 108 the next day. My medical procedure was at noon. We knew we would not get home until after 7pm. Even a white car in the mid day heat in Arizona gets above 130 degrees. The desk clerk refused to put two new, non-leaking 5” x 5” ice packs in the hotel’s freezer. We had no choice but to throw away the unused remaining insulin or risk my husband’s health. Marriott, Sheraton & Hilton have always accommodated us because the ice packs are for a medical necessity. Instead, we were billed twice for a $200 security deposit and met with signs at the desk letting us know how much guests would be charged for items missing from the room. Never again Best (Worst) Western!!!

A great place! From the friendly staff to the clean rooms and breakfast- which far exceeded the typical offerings!

Exceptional

The staff was very pleasant and professional. The hot breakfast was great.

Good breakfast offerings. Comfortable beds & pillows. Could use some additional deep cleaning in common areas .. elevator

It is close to the mall and there is a pool and spa the bathtub was also big We had some issues with the ac not working and when we asked about it we got sent to a room with no bathtub which was apart of why we got the original room and he said he didn’t have another room with a tub so I asked what we could do and he sighed and said let me see and walked away and came back and said that the room over from the original room had a bathtub it was great over all it was just a little bit of attitude that had us a little upset but we did appreciate him finding us another room.

Exceptional

Great value for the price! Have stayed before and will again.

Very low quality building and services. Not look like pictures and saying. No hottub

Superb

Staff were all friendly and pleasant. The facilities were all clean and well maintained and lastly, breakfast was very simple, well made and hassel free! The room was clean, spacious, and well maintained.

Very good