Hampton Inn Memphis-Poplar

Staff was friendly and helpful. Room was clean, A/C worked great! Breakfast was kept stocked and very tasty! The decor could use some updating, but other than that, everything was on point! Would stay here again!

overall a great place to stay ...nice people and everything went well

When I checked in, I was charged an extra $75.00 deposit (I still don't know why, but it was refunded). I could not believe the pool and gym were not open in June. I would have gone somewhere else with a pool, had I known that. When I told my sister about the deposit and pool, she cancelled her reservation. She stayed at a hotel down the street.

Fitness center closed for maintenance Juice machine at breakfast out of service Thermostat in my room didn’t work Breakfast was nothing to write home about, yogurt option was Trix cereal brand Staff is kind and helpful

Amenities advertised were not available

It was our understanding that the hotel had changed management, while staff were pleasant, there were just somethings we observed, the fan in the bathroom was low, there was no trash can in the bathroom, no cream for coffee the the room, the elevator lights didn’t work, the breakfast buffet area were guest stand in line was congested, sausage was dry and like rubber, food and condiments needed to be monitored just to remain full.

This hotel feels deserted in many aspects. Poorly maintained with dirty spots all over the sink and tub, worn out furniture and fading paints in all walls, none of elevator buttons lighting up, the list goes on and on. It takes 5-10 minutes to reach the staff, nowhere to even buy water, shampoo bottle empty, etc

Only thing was that pool was closed

Breakfast was hot and delicious. Consists of sausage, oatmeal, cereal, waffles, cheese omelette. Other items. Coffee is hot and tasty. Parking is gated around perimeter. Staff is extremely friendly and helpful!!! Major plus!!! Hotel does need renovations but I am not expecting 5 star hotel for the price.

Loved the breakfast buffet!

Rooms were clean, nice breakfast, staff was helpful.

The parking lot is hard to enter and small a towel rack had partially pulled out from the wall and evidently has been that way for a while. I did tell the front desk on checkout

It was comfortable clean and safe. The staff was excellent and the breakfast was good. The parking lot is hard to enter and small a towel rack had partially pulled out from the wall and evidently has been that way for a while. I did tell the front desk on checkout

Very nice and clean!!! Nice staff the pool was not open yet but other then that it’s a nice place to stay

Good

Exceptional

We booked this hotel specifically for the for pool and it was closed

Very clean will be back to stay again

I booked this stay mainly for the pool and location. Unfortunately the pool is closed for maintenance as well as the fitness center so the only amenities they offer are not available Pool being closed for maintenance during summer time

Very good