Best Western Gen X Inn

Keya the assistant manager is an absolutely joy, always very courteous and helpful. Great location, each time we visit Memphis this is our preferred location.

Such a mediocre hotel for the price

Excellent service and great place to stay.

Kia...the property manager was excellent! The free bfast...was just okay...the need to get big momma in that kitchen to make a proper mid south bfast

Excellent Nothing

It was clean and nice It sometimes takes a min for staff to arrive at the front desk.

Hotel smaller than normally stay in; breakfast simple; staff were not rude, but not friendly - didn't help with breakfast questions (asked what were containers in fridge & was told to check labels, could have been friendlier when answering); parking close to building, but very small lot - thankfully hotel wasn't full or wouldn't be able to park

Front desk attendant was great very nice. But the room bathroom was dirty

Razor wire around the top of the parking lot wall was a bit concerning and the morning lobby staff was too busy flirting with each other to notice the breakfast bar was empty of a few things. When we questioned if more was coming, it still took 15-20 minutes for eggs

The toilet was wobbly

3 day breakfast was very good but 2 days breakfast was late, several items were limited or missing all together. Place was not kept clean, coffee machine leaked for two days with coffee running to elevator. Building is not well maintained, lost AC day 3 and had to move rooms. 2/5 days understaffed. We love asst mgr Kia and her daughter( friendly and helpful) but due to inconsistency I wouldn’t stay there again.

Breakfast was ok. Had a few concerns about safety but not unusual nowadays. Staff was great.

1st night lock wouldn't work. Took2hrs to get back in room

Wonderful

The microwave downstairs didn’t work

Staff was wonderful, bed was soft and clean, parking was great. Breakfast was only missing a juice bar.

The room was pretty spacious and it was a comfortable night but it seemed kind of humid in the room even with the air conditioner on. Some things seemed to have seen its day, e.g., doorknob seemed a bit jammed, shower water handle was loose. Breakfast was acceptable; there was variety. Overall a decent stay.

Room was very clean. The staff were very helpful. Parking was in an enclosed area that belonged to the property. Read many negative reviews prior to arrival, but not sure why. Hotel and amenities were as good as some higher dollar properties I have stayed.

Cleanliness, quiet. The girl that runs the place that's from NY, is absolutely ? amazing! Shes so precious!!

They don’t even have a kitchen, they have a 3 compartment sink and microwave.