Extended Stay America Select Suites - Atlanta - Marietta - Windy Hill

I came back as a courtesy to the manager, but I will never stay at this property again. My first room had mold and I had to ask for a new room. The second room was clean at a glance, but the bathroom had a hanger left and the tub wasn’t cleaned properly. I woke up in the middle of the night to used the restroom only to find roaches crawling around. Very disappointed and if you don’t believe me I took pictures and have the video. I used third party bookings for different points and rewards and I have found that most properties don’t like that. I also feel that hotels.com needs to take what their guest say seriously and pair us with properties that take pride in cleanliness no matter the rates! $90.00 bucks isn’t a small price for a peace of mind.

The property is in a nice location.. close to highway and a variety of shops and restaurants.. my room was clean and I had no issues with the staff.

I like that is was near the highway, I work with Amazon Flex so I go to different locations for my pick up. I didn’t like that the carpet wasn’t clean in our first room. The last time we stayed we had the flooring. I didn’t like that I was told to book my rooms out and then when I tried to book it wasn’t what the manager explained it would be. Jazz talked a great game but the information in the end didn’t add up! I was very disappointed because I gave her a really good review.

Friendly staff

Helpful and informative staff

The property itself was not good. Dirty, sticky floors. Bed and shower were good. Filthy floors. The staff was IMPOSSIBLE to get a hold of. Check-in was done by a kid ( early 20s) who couldn’t be bothered with ANYTHING. Not even coffee in the morning !?!?!? No lobby at all. I will never stay at this place or its parent company again. I’m only mentioning SOME of the bad. It truly was like I was staying in a 3’rd world motel. Just awful.

It’s nice but some of residents are too noisy

Friendly staff and cleanliness of the room

No breakfast in this location. But it feels safe. It’s to high to not offer more.

They cancelled my reservation and did not notify me.

Good

Room was clean, little outdated but great for price. The lady that worked nights was so precious and helpful.

Old furniture and appliances

Friendly staff. Decent parking

In the middle where I needed to be So many things went false advertisement because it stated breakfast accommodation, and had to take out your own trash and no one came in to clean the room is was alot had to pay for towels after return just the worst stay ever

They cancelled my reservation and...

Gave away my reservation along with 6 other peoples trying to check in at the same time as I was.

Room was terrible. The whole building smelled of mold.

Welcoming staff

Clean room and friendly staff.