Harrah's Ak-Chin – A Caesars Rewards Destination

East check-in friendly and helpful staff, the room were clean snd the bed very comfortable!

It was clean if staying less than 4day on housekeeping you have to call and get towels or whatever you need. Very small but pool was nice food is Mid

Rooms were lovely and clean.

Great stay

We didn't like that the only restaurant open late amd reasonably priced was the sport restaurant. It took a long time for the food to arrive and we were not offered a discount for the long wait, not a comp for the meal or discounted one of the margaritas.... something.

Nice room. Great shower.

The check in lady was super nice . I believe her name is Pam.

Did not use pool

Room not great. Poorly done. No outlets by bed for phone. Had to put phone on floor near outllet.. Room needed work. Somebody put their trash bag in hall. Housekeeping just left it there.

We had a great stay! The staff were incredibly friendly, the ambiance was welcoming, and the hotel room was spotless and well maintained. Overall, a wonderful experience—we’d definitely come back.

I actually had a room and a pool cabana booked. I couldn’t believe they let me check in my room early because I had the cabana! The staff was super friendly, I really had excellent service and I can’t wait to go again! This was our first time at this casino and I think it’s better than Talking Stick!

Nice place - not close enough to the freeway.

From the minute we got there we were given wrong information and greeted by unfriendly staff. We were double charged at the pool. No one was helpful to fix any issues that arose. We booked a birthday dinner about 4 weeks prior at Chop, Block &Brewery. Although our waitress was nice, the manager was not. He was rude and unfriendly from booking and again at dinner. He made it a point to make us feel like we were taking up “too many tables because it was waiver Wednesday” I told him we were guests of the hotel and celebrating 2 birthdays, he could care less. A lot of us work in hospitality industry and would never treat others the way we were treated. It was like no one liked their job and boy did it show. I will never return. There are plenty of other stay cations or Vegas. Traveling with a child with special needs too and they were not just unfriendly but not accommodating at all.

Don’t like the coffee They need to switch to Keurig coffee makers Liked the rooms excellent housekeeping

Quick check in. Room was clean and well furnished. Ate at restaurant/bar for dinner. Great bar waitress. Food was good but a bit expensive. No coffee service in the early am hrs. We were leaving hotel 4:40am for Amtrak depart.

The room was comfortable and clean, two of my highest priorities! The staff was exceptional throughout all departments. Bell Service, registration, casino floor staff, restaurant staff, poolside staff, etc. All excellent. I even made a formal COMPLIMENT to the casino manager as all the employees were helpful and many went beyond and above. The amenities are awesome. Never need to leave the resort! This was my 2nd trip and there will be many more.

Need to add another pool. Also get a face recognition to servers so they can verify you at pool bar we did not want to bring purse or ID to pool and just charge to room but we were denied. If you had face recognition to verify person match room that could work.

The Oak and Fork restaurant was outstanding. The hotel and casino were clean and modern. I wish there had been a little more staff, to answer questions or run tables. I enjoyed our stay.

Everything was perfect

Experience was enjoyable