Holiday Inn Macon North by IHG

Not the usual Holiday Inn experience.

Nothing Breakfast. Not updated

No water couldn't take a shower

No water when we woke up

I love the housepitality Nothing

Nothing

The staff was friendly and there are groceries and restaurants within walking distance.

Close to restaurants/shopping Check in staff cared more about placing a good order than the check in…

Hot water cut out mid shower.

The or

Nothing Everything

Very good

Pool not working, older carpet in room, and having to pay for breakfast. Overall the hotel value was just average.

Spring break time, mid stop with kiddos. Not a very good track record. Wouldn’t recommend

I like the staff was good at polite. I like the room, but when I walked in the blind was on the floor the bathroom shower would not stay adjusted. Where I can let's take a shower.

I like the room, but when I walked in the blind was on the floor the bathroom shower would not stay adjusted. Where I can let's take a shower.

The external was nice and the lobby was clean. Once we moved rooms, the room was fine. The bed was comfortable. A staff member granted our room change request, which was much appreciated. Some of the staff was cold and unwelcoming. Our first room was completely unacceptable. It was FULL of ladybugs. 1-2 ladybugs we could deal with. But they were on the beds, in the curtains, on the floor, the lamps, the walls. Any bug infestation in a hotel is unacceptable. We were also immediately next to a train that made frequent trips. We requested a room change and thankfully received a new room. It had no ladybugs and was quiet, so we were relieved. But even then there were unacceptable quirks, like the fact that the air conditioner was controlled by a remote that had dead batteries. And you had to get up, stand directly in front of the TV, and point the remote to the center of the TV in order to change a channel. I guess because of where the cable box was located? Just annoying things like that.

Pool was closed second year in a row, candy on the floor, front desk did not answer phones, AC was broken in our room.

Breakfast was not free, it was advertised as free breakfast.

We specifically booked this hotel because of the marketing of the indoor pool. Our six year old asked to stay at a hotel with a pool for her birthday. We got to the hotel to find out the pool is closed, no reason given, and looks fine. When we asked again, we were told that it was under construction, although it’s not. The countertops on the cabinets and the table in the room had not been wiped, there was sticky residue left over from another person, staying there before us, and there was dirt on the floor. The shower floor looked like it had not been cleaned in a while. It is a nice hotel, but we were very disappointed overall. Do not book for the pool!!!