Econo Lodge Louisville Airport

Good

Location Cleanliness, facilities, tired rooms , unfriendly staff

Great place to stay for quick overnight

Bad

Customer service

That I only had to stay for one night Was on the second floor there was no elevator. If my handicap mother in law would have came she would have been screwed. I could have swore I read this property had a pool but I guess I was wrong. I highly recommend bring your own blankets the ones on the bed were super thin. The breakfast was couple bagels. Little donuts you can buy at the gas station, slices of bread and little assortment of cereal.

The hotel was clean. It served its purpose for Derby Weekend. An inexpensive, no frills alternative to the more elegant hotels. There isn’t an elevator. If you are physically challenged, ask for a first floor room.

Property was clean & well maintained. No elevator.

Hotel is dated. I requested a different room because the floor was sticky all over and the furniture broken. Also no elevator. I almost walked out and went to another hotel. Also the toilet rocked back and forth. I had the hotel switch the office chair because the one I had would go down when I sat in it. The refrigerator made a scratching noise all night.

The jet tub plug did not hold water so the tub drained no matter what we tried. The toilet leaked all over the floor and the bed was as hard as sleeping on the floor. What can I say, it’s an Econo Lodge.

Exceptional

Very good

Not a bad place to stay. Definitely not the nicest hotel though.

Yes

Poor

It was close to many things we wanted to see: Kentucky Derby, Louisville football stadium, food, and just a short drive to most things in the area Updating wouldn’t hurt

Very loud...poor service...slow to resolve issues

excellent customer services super clean super recommended

The room was not in disarray but the hot water was out the whole time. Firstly when I checked in I was informed of a cash deposit I had to pay which was not outlined at all in the rest

Very good