La Mirage Inn - Long Beach

The property is absolutely amazing and the amenities are perfection. The staff is very helpful and always polite.

The hotel can’t control this but people shouting at 2am, but what made it worse was the walls are thin. The beds have these weird aluminum going under the then bed so any movement of the bed and you can hear it. If all you need is a bed and don’t care about where it is or a grand experience this isn’t bad.

Management team is awesome! They're always polite and courteous. The rooms are always clean and the attention to detail that they have concerning the property and rooms is unmatched.

Poor

First time ever staying at a property where the refrigerator leaked liquid and was not cold. All of the towels were soiled and dirty. And did not have a phone. Which is a safety hazard. I will not ever be staying there again.

Very good

- Bring shampoo and conditioner! Not very much provided - Room smells like smoke! Bring a scented spray! - Bring waters FOR SURE - Bring an additional blanket - Keep in mind that you’ll have to carry luggage up a flight of stairs! Other than that, I had a great stay :)

Disappointing

Out of the 6 hours I stayed only got about 2 hours of sleep. The people upstairs stomping all night, people turning on their alarms, heard 2 bangs, restroom floors where dirty, shower curtains dirty. This has definitely been the worst experience in a hotel

Bad

Nothing did not stay here Everything checked in got room key went to the room very small very dirty and dingy

Exceptional

It was conveniently close to the cruise port. Nothing enough towels in the room they only give two wash cloths and two dry towels per room when we have rooms with 4 people in them. The towels that were provided were dirty. When asking for more towels they said they didn’t have any because they were being washed. Roaches seen in the rooms. Location doesn’t look all that safe. It was only convenient because it was close to the cruise port but wouldn’t stay here again!

Exceptional

Superb

The hot tub was old aand we only had 1 towel. No washcloth just 1 towel for 2 people.

Nothing really. Had a horrible experience with the overall stay. No parking, fridge was hot, shower was not draining the water, roaches on the bathroom floor, holes on the bed covers, waited over 3 hrs for towels, guy in office very nonchalant and looks like he hates his job.

Exceptional

If I could give this place a ( 0 ) that’s what it deserves! From over load of trash under stair case, to feces on the walls, long hairs all over bed sheets and TV remote, a broken table cracked completely in half, lots of bed bugs smashed and stained on sheets, what also feces on night stand, pillow case so dirty with dirty stain and make up like someone just didn’t care to change pillow cases, it was a disaster a real night mare walking into that room! Had to leave ASAP! My children were horrified as well as traumatized! The motel indicated that as long as Expedia requested the refund they would, UNFORTUNATELY they never answered any of the call Expedia made therefore a refund was not made!

Lack of seating, lack of towels. Management not very friendly