COMO Metropolitan London
About COMO Metropolitan London
Welcome to COMO Metropolitan London, a light-filled Mayfair hotel, located in one of the best locations in Central London. On one side, the luscious Hyde Park. On the other, the glamorous shops and restaurants of Shepherd Market, Knightsbridge and Bond Street. All 144 rooms, suites and 19 private residences features natural daylight through expansive windows and is home to a fresh palette of natural hues and textures, featuring Nespresso machines, Loewe interactive TV’s, COMO Shambhala toiletries and luxury bathrobes and slippers. Public spaces include the Japanese-Peruvian restaurant, Nobu, which buzzes at lunch and dinner with devotees of its renowned cuisine, and the Lobby Lounge, perfect for fresh Italian coffees and light bites thanks to its all-day dining menu. Labombe by Trivet is COMO Metropolitan's newest culinary addition. A refined yet relaxed dining destination where seasonal cooking is paired with one of London’s most exciting wine collections. For a quieter moment, guests can enjoy the private gym and COMO Shambhala Urban Escape, offering a full range of award-winning holistic therapies, treatments and yoga, perfect for rejuvenating after a busy day exploring the capital.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Great staff, great location and super comfy bed with great air con. Will definitely stay again
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Superb
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Superb
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The service Nothing
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Good
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Superb
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Location and staff Nothing
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Perfect service, friendly, helpful I liked everything
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Good, central location in Mayfair, short walking distance to Bond Street and Piccadilly, friendly staff, large clean rooms, excellent breakfast. Strong recommendation! /
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Nice comfortable room, great location. The staff was very friendly and very helpful. They could have done a better job with the bathrooms. a bit sterile in appearance, narrow and slippery bathtub.
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Exceptional
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Staff were exceptional and accommodating. Very personal touch and they went out of their way
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The location is great and very close to Hyde Park. I liked everything. But I’m a smoker so maybe a balcony would have been good. But it’s a great property.
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Location and service Bathroom don’t find tabs
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Very good
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Exceptional
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The room used to be cleaned every day. There was nothing I disliked about the property itself. In fact, the location was excellent, the room was clean, and the hotel overall was very well maintained. However, the reception staff during my stay were extremely disappointing. I had paid a deposit and my checkout time was 2:00 PM. They called me at 2:30 PM, and I came downstairs at 3:00 PM after waking up. They immediately told me they would charge the full deposit. When I tried to discuss the situation, their attitude was very unprofessional and surprisingly rude. I have stayed in many hotels around the world, including several in London, and I have never experienced customer service like this. The moment they realized I was checking out, their attitude seemed to change completely. They were not welcoming, not understanding, and certainly not professional. It was a very disappointing end to what was otherwise a pleasant stay.
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Superb
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Wonderful location. Change bedding to 2 twins for me.
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Location and room size I was disappointed and embarrassed at check-out when I was informed that a service charge would be deducted from my security deposit as a form of gratuity for the staff. I believe gratuities should always be voluntary and left at the guest’s discretion. and does not reflect the level of professionalism I expected from the hotel. I hope this matter will be reviewed to ensure a better experience for future guests.
