Tru by Hilton Little Rock West

Breakfast is until 9:00 am. Staff from the breakfast is rude.

The staff was very helpful! The room was exceptionally clean. We would stay again!

No fault of hotel.

Love the room darkening blinds and awesome breakfast.

Everything was very clean, and smelled amazing!

Room is clean, staff are friendly. Don't follow Google map, it kept lead us to the building next to the hotel.

Great nite stay, clean & safe area

We needed a handicap room with toll in shower and they were able to accommodate us..plus really friendly and helpful to find a great place to eat

Everything was really nice. I travel constantly for both work and leisure and that room had the absolute best shower that I have ever used. The water pressure was amazing, the temperature was perfect, and the hotel had water softeners. My hair was so smooth and shinney, like a professional blow out.

Clean and good location with plenty of parking. My check in experience was excellent. At the time of checkout, I asked why $100 was charged to my card, when there was $50 fee for my dog. I was told the dog fee was $75 and not $50. No explanation was given for the $100 charge. I didn’t push it because others needed assistance, but I’m still confused.

Good

The property was in a nice neighborhood with many shops and restaurants. Very clean inside and out. The room was just right for our family. The breakfast was continental due to the holiday, but still a great variety. Would recommend to others.

just passing through with a truck and trailer for work NA

NA

Very good

Pleasant

Everything was very nice. The staff was great! Pillows could've been better. They were flat. Pancake maker was out of order but breakfast options were not bad. Location was the best!

The location was excellent, situated directly across from the outlet mall, next to a movie theater—one of the best I have visited—and conveniently close to gas stations and a wide variety of dining options. I have stayed at this property twice. My first stay was excellent, rated 10/10. My second stay was an 8.5/10; however, this was mainly due to being assigned to a floor that was still undergoing painting, which caused a strong odor that gave me a headache. Additionally, early morning construction noise disrupted my sleep and woke my baby.

Breakfast was lacking. Huge problem with booking.com & ended up being billed twice for room.

Nice room & location & staff Breakfast was lacking. Huge problem with booking.com & ended up being billed twice for room.