Holiday Inn Express Hotel & Suites Lexington-Downtown by IHG

It was absolutely perfect.The rooms are always clean and the bed are so comfy. The bedding is so soft and clean smelling . This is our favorite hotel .

Wonderful breakfast each morning, excellent bean ground coffee

Exceptional

Exceptional

Clean room, helpful and courteous staff!

The A/c did not work well. Very humid in the room. The beds were not comfortable.

Cleanliness of the room. Staff are helpful and friendly. The manager that works dayshift..this is the 2nd visit we've had that she went out of her way to assist myself and my husband. We stay when we travel in for his UK medical appointments. She is absolutely the best. She is just the sweetest and most helpful lady. Made my life a lot easier the other morning. She was a little angel on Earth.

We came for one night for my son’s basketball tournament. It was my son, my mother, and twin 16 month old babies. My little girl found peanut m&m’s underneath the AC unit and almost choked on one and then when we pulled the sofa bed out my daughter found a vape from the previous guest and put it to her mouth instantly because that’s what babies who are teething do. Here we are 5 days after and my child has a COLD SORE ON HER MOUTH. I have no idea where else it could have come from since nobody around her has those.

Very clean, staff was friendly, great location.

Great place to stay and staff were more than helpful. Would recommend

Very convenient location

Superb

Clean rooms breakfast was good

We had some issues with the door to get into the room. Spoke with maintenance and they said they would look at it. In room was long hairs in shower and bathroom floor. In the evening went to talk to front desk, could not find him. 5 min later he showed up at test. Told him we could not get in. Said , what do you want me to do about it. Asked for his name, he said no! I finally figured how to get door knob to work to get in after 20 min. TERRIBLE PLACE!

Exceptional

Superb

Very nice hotel with inviting lobby, comfy beds and great bathroom. They have large pots in the entry with nothing planted in them. It’s kind of an imposing architectural entry and professional planters would really warm up the entry.

Exceptional

Great trip! 2nd year staying here for railbird

Wanted an additional $50 to check in to our room at 1:30 so we chose to have lunch then come back. At 3:00 no rooms were available so we had to wait an additional 30 minutes to check in. If the policy is a $50 charge to check in early it should be a &50 credit to have to check in late.