Best Western Plus Las Vegas West

Made a reservation and chose to pay at property I even messaged saying I was gonna arrive a little late. I drove 5 hours to get there and When I got there the dum fuks had given away my reservation for no reason and I had no room for the night. I don’t know if the girl at the front desk was being lazy or just didn’t want to give me a room but she was face timing with her boyfriend or whatever during working hours so that must of been more important.

Many thanks.

everything was fine

always awesome - love the location, staff, new wing

Hôtel très bien situe, personnel agréable et gentille. Chambres très grande avec beaucoup d'espace.

Staff was helpful rooms were clean, nice breakfast, ample parking

Tv channel was difficult to find the nba games

Enjoyed my stay every thing was clean bed was very comfortable

Très bonne service

Exceptional

Nice quiet area. Good coffee shops and eating places near by. Clean rooms and well maintained property. Staff was nice and helpful.

Exceptional

Very good

Superb

Very good

Staff was great and helped in checking us in since we were arriving later in the evening. The room was really nice and we appreciated the location to nearby businesses. The only downside was the breakfast, other than that, I would recommend staying here.

JANAE was excellent

Front desk was friendly. However breakfast was a disaster. It was as bare and simple as breakfasts come. Eggs, sausage, bread (or bagel), dry cereal, regular (or almond) milk, bananas, oranges, and waffles. Juice and tea. No potatoes. A sign said there was oatmeal but there was none. I stayed memorial day weekend and there was no hot coffee because the machine broke down on Sunday morning. It was still broken on Monday. They made no attempt to fix it on one of the busiest weekends of the year, which just goes to show that Best Western doesn't care about its guests. They also didn't regularly fill the regular and decaf coffee dispensers, even when asked! There was only one employee servicing the breakfast area who opened the breakfast area late and was clearly overworked and never looked up to say good morning to anybody but was later seen laughing it up with the receptionist? For the money I paid, I expected to have a semi-decent breakfast but this was not it. Skip this hotel, find a less expensive alternative and just go out to a restaurant for a good breakfast. Don't waste your time here.

Easy to get to rooms. Great information at front desk at check-in.

All good here. Typical Best Western room, big and comfy but a bit dated. Location is super, very quite residential area of Vegas far from the Strip. Perfect for transits. Bed not too comfy and cleaning to be improved, but overall ok.