Harrah's Joliet Casino & Hotel - A Caesars Rewards Destination

The casino restaurants are "3" with the only one with a wait staff (and outrageously priced food) closed at 8. The other 2 food choices might as well have been fast food. The prices for cocktails at the casino were excessive $8 for a draft beer while you sat and gambled. I will never stay here again!

Even though this is a casino resort and children are not allowed in the casino and there is nothing to entertain them, the hotel allows guests to bring their children. Casinos are adult venues and it would be nice to have a place for guests to stay where we don't have to put up with bad behavior from parents who do not control their children. Children will be children. It's up to adults to moderate their behavior. The woman across the hall from me started off the evening badly by have a 1+ hour phone conversation on her cell phone in a volume level that I could clearly hear over the TV volume in my room across the hall. Since it was before 10 PM, I let it slide. Someone else must have complained because I heard security guard come up and ask her to quiet down. Later, her male companion came back to the room and had to beg her from the hall for several minutes to open the door at about 10:45 pm. Then the baby started to cry again. That was the first time she let out a guttural scream (not words, just scream), which made the baby more upset. I thought she was being murdered. I stopped from calling security when I heard her talking. I was awoken again at 1:00 am by the baby crying loudly and making noise with the crib rails. No audible response from the mother until about 1:35 when she screamed again twice. Security came up again. Baby cried off/on all night, as babies will do. The room was clean and comfortable. Bed was comfortable. The noise was not tolerable.

Clean large room. Friendly helpful staff. Garage parking with covered bridge to hotel and casino. Highly recommend.

Great people, nice room, very clean room

Got to play at casino and stay on premise

I would recommend this hotel and casino to anyone who has to appear in the Will County courthouse the following morning. It's just down the street, provides parking, and makes for a nice court room distraction.

Bed was comfortable. Shower was good. Fun place to stay. All was good.

We had a quick stop, late check in and early departure but lots to walk to .

It was a great place to stay while we toured Rt. 66 through Illinois! Very clean & helpful & friendly staff throughout the hotel & casino! Has a variety of restaurants as well! Plenty of free parking in the parking garage.

The room was nice and clean. The parking garage was connected to the hotel which was nice due to all the rain at the time.

Parking was not convenient. No free breakfast.

Woke up to a alarm at 7am ! So rude!

Watch out for “resort fees” above what you paid to Hotels.com. Also rooms are not updated.

Exceptional

Superb

If I could complain it might be about the doors to the washroom & latrine. They have fixed louvers for airflow but do nothing to stop noise.

Exceptional

Parking, Food and room was great.

Very helpful staff, a great stay!

Casino was ok