Stayable Jacksonville West

Work for the indoor pool but it was down not able to use for the three grandbabies AC in one room was really nice AC in the other room didn't hardly work at all but other than that the property was nice and good people that work there for the neighborhood it's decent

Nothing about it Everything it was terrible dirty the staff weren’t helpful roaches and bed bugs

Bad

Smelled like mildew mold and dog poop inside room

There were roaches in my hotel room as well as their was no breakfast stated on the site and the pool was under maintenance

Was not what I expected

Unfortunately I didn't have very hot water in my shower

I didn't like nothing about hotel When first walked into building there was no air conditioning in building extremely hot the heat hits you straight in the face it's miserable especially when you're coming in from the heat very understaff three people doing all positions of hotel I have thirty years of housekeeping experience I was interviewed for a housekeeping while I was in Virginia was promised a position once I got there was immediately denied I guess because of my race there was never anyone at front desk to help online it said hotel had breakfast there was no breakfast not even coffee pool was close inside smelled like mildew and wet animals I had two rooms one for me and grandkids one for my pregnant daughter and son n law my floor flooded twice due to AC daughter couldn't stay in room due to smell of mold and smell of air conditioner she only stay one day they did try to change rooms but daughter who is eights pregnant got sick and couldn't stay so she left I ask for a refund from Sage the manager property for two years for refund for days that was not uses she told me I couldn't get refund for used days because my daughter refused to switch rooms I don't blame my daughter she's pregnant mold harms unborn babies my daughter left and went into a shelter with my grandkids because she had no where else to go this was a permanent move for us all to Jacksonville Florida one of the onsite construction worker (was very rude and nasty to my daughter was reported to manager nothing was solved I guess she was all for the worker I never received housekeeping service I'm hurt and disappointed that I couldn't get refund from my daughter's rooms the area sucked nothing but trucks and high restaurants and gas stations around I didn't feel comfortable at all in area or hotel I still want my refund for the room that wasn't used Jason and Shell were the best employees there I want my money back from unused room they robbed me of my money place would be better...

Bad

Bad

Pleasant

If a was working in front area and the pool was open Just front aeaa and pool area was hot

Just front aeaa and pool area was hot

Nothing. Dirty environment, smell of marijuana, lots of noise.

5 stars It's was great quiet area for rest and chill , the pool was closed but the arcade area was open you can have old school games add your own music

I will not be recommending this place to anyone

Exceptional

The representative Jason was vey welcoming and very friendly. He goes above and beyond. The only problem I had was the tv didn’t work properly. I couldn’t watch tv. Overall I was pleased with everything else.

Clean room friendly staff

Didn't stay. I waited 2 hours for a attendant to open the front door, so I eventually left