Marble Waters Hotel & Suites, Trademark by Wyndham

Its was just hot in the lobby.

It was clean They charge you for internet

Room was clean, but that's it. Had I known the pool was going to be closed and the restaurant would be under construction, I wouldn't have book this.

There was no air conditioning on the first floor with industrial fans blowing hot air around the corridors. I give the front staff kudos for working under those conditions. There was air conditioning on the upper floors but you could feel the heat rising up the elevator shafts. My room had a king bed with sheets the did not look altogether clean on one side so I kept to the other side. The room was large but looked weird with furniture only taking up 1/3 of the room. The other side held a floor lamp in the corner with no chair of any kind to sit in. I couldn’t go to the lobby to sit as it was hot as hell there. The restaurants were closed due to the heat.

N/a So I called the front desk to ask about late checkout on the hotel phone and my cell phone multiple times and it sounded like someone picks up the hangs up immediately. And when asking in person that morning I got some snippy attitude. The lady that checked me in was nice and courteous, but the one that checked me out was less than likeable to say the least. Pretty decent place for the price though

The room was great and the staff were great. The pool was green and dirty looking and the hot tub was very low on water and the jets weren’t working.

The room and staff were excellent! The lobby and hallways did not have air conditioning and the restaurant in the hotel was closed.

We loved the pool and jacuzzi and the bed was nice , staff was helpful . It’s a beautiful Hotel Lobby was hot , our room had someone’s shorts and a dirty fork , no creamer for the coffee ,

I was raised if you got nothing good to say keep your moth closed.

It had the perfect location not on the beach but close enough to get anywhere southside Jax in about 10 minutes. Staff was friendly. The room was dirty there were sunflower seeds all around the bed when we got there.

There was no AC in the building or towels in the room when I voiced my issues they were dismissed I left an hour into my stay

clear room not very good staff ok air conditioning ok

The a c at the hotel was broke, and they did not warn us in advance. Hot tub was not working.The breakfast that was promised was not available as most of the guests canceled orNo one was there after finding out the a c was out. The receptionist at the front desk was very rude. Even to our third party booking agents not once, but twice. The actual room itself was clean and very comfortable.

Nice and enjoyable to visit

La ducha y el lavamanos no drenaban bien , pedí sábanas y me dijeron eque estaban encerradas y no tenían acceso a ellas no agua potable ni de agradecimientos

Exceptional

Rooms well Air conditioned but the lobby and elevator were not at all. Not sure what the issue was, but I never spent any time long enough to really care. Breakfast area was closed my entire weekend stay.

The room was clean and tidy, staff was helpful.

The staff were polite and helpful. The AC didn’t work in the lobby or the hallways so the building was really hot. There was makeup on the sheets so I assumed they hadn’t been changed.

I will NEVER book another stay at this hotel. The staff was very rude, and would NOT work with Hotels.com to correct a mistake on the dates I chose. They wouldn't even work with me to internally change the dates so I paid for a night I couldn't use. Awful experience.