Hyatt Studios Jacksonville/St Johns Town Center

Very nice and clean

Very Clean throughout the hotel

As is Jimmy. Thanks for making us so welcomed.

Lots of amenities. Staff are friendly and helpful.

The property was clean and staff was helpful

Very new property. Staff was excellent. Great location. Room had all you needed. Humidity in room was very high even with AC on. Great value. The room seemed too sterile, with pictures needed on the walls or something.

awesome very clean.

The only negative comment I have is that there is no overhang at the entrance. It started raining right when I checked in so we were unable to unload our luggage until the rain stopped later that evening. Also our shower gel wasn't filled so there was only enough gel for my daughter. I ended up using shampoo to wash my body.

La atención al cliente

The staff is super friendly, and the hotel is brand new, no issues there.

The staff was wonderful. We would stay here again and plan to

Amazingly Great ! The Front desk staff are sooooo friendly , helpful and welcoming

It was very nice and clean

Clean room and front desk attendant are very kind both evening and morning staff.

Needed a better breakfast, hot waffle’s. Juice. What you had was just ok.

Everything was great. Definitely wish I would’ve notice that it wasn’t a pool.

Front desk was awesome

Had a issue with our 1st room the door wouldn't lock but they quickly moved us to another room. The water pressure in the shower seemed kinda weak and my wife was awakened by by ants crawling in the bed they were on the floor as well

It's anewer property in wonderful condition and the staff was great. I really enjoyed my stay.

Appears to be a newer development. Clean and location felt very safe. However, housekeeping wasn't great as left one tissue in the kleenex box and there was silverware in the dishwasher, probably from the last guest. The iron leaked water. The shower knob actually fell off when I turned the shower on. I was able to reattach. The breakfast wasn't anything special but enough for something quick. Overall, the staff was friendly, but I will note that when I checked in, he just said scan your credit card here... Didn't explain what it was for, so I asked is this for incidentals? He just kept saying "scan your card". I had to press a little for an explanation. The room was freezing when we got in there. Overall, okay stay. But not great.