Fairfield Inn and Suites by Marriott Indianapolis East

Place has very old carpets, electrical outlets most the most part are useless, old and wear off towels, old and dirty room couches.

Staff was very friendly .

Hot tub was awesome, friendly staff, rooms were really nice N/A

Comfortable stay..

The breakfast could have been better.

Good

The room was far from clean, breakfast had dry cereal no milk, no eggs, no yogurt. The gal working said the order was due tomorrow.

All was excellent except that the exercise room was warm. The rest of the hotel was excessively air conditioned.

Staff was pleasant and helpful! The doors have some issues, but other than that all good. I will be back

Breakfast was good. Lots of choices.

Exceptional

Breakfast was excellent as is usual for Fairfield. Room temp was set at 60 degrees when we arrived (brr). There was a crack/gash in the bathroom floor tile (a toddler could have easily cut his/her foot on it … good way to get a lawsuit). The tissue box in the bathroom was empty. The lightbulb in one bedside lamp wasn’t working. The parking lot was in serious disrepair.

Exceptional

Don't miss the entry drive that it shares with the neighboring Marriott conference center. Otherwise, while it wasn't a high-frills hotel, it was clean and well-cared-for. Best nights' sleep of our week-long trip. Staff were wonderful! Ms. Barbara at the desk was very welcoming and Ms. Michelle took great care to give everyone a nice breakfast and a smile to start our day right! We would stay again.

Our travel plans for delayed and we weren't able to arrive until 3a but the hotel staff were very accommodating and let us check in late. It was also nice that checkout wasn't until noon after arriving very late. All of the staff were super nice.

When we were searching Hotel.com this came up as a pet friendly hotel. We arrived and they said no pets allowed. The receptionist was kind enough to cancel the room for us for no charge but couldn’t recommend any pet friendly hotels for us. Turns out the Marriott they share a parking lot with accepts pets and they were very accommodating.

Exceptional

The staff, they were very friendly and welcoming not just to me but anyone that would walk by or check in!

The room was nice and clean Could do better on breakfast but it wasn’t bad.

The property was well lit and clean. The service and property employees were helpful and I felt heard and seen. They answered all question I had. They are very friendly and wonderfully informative. The breakfast was really good and had a nice variety of breakfast. They had the best eggs I have ever had in a hotel. I would definetly recommend this hotel.