SpringHill Suites by Marriott Cleveland Independence

Great location and price. Some staff could be a little nicer.

I did not have a good experience at all very disappointed. Last time we stayed it was perfect I’m not sure what happen this time.

When we went into our room and opened the fridge to put our groceries in, the entire fridge was dirty, unwashed, with chocolate milk residue and left overs. The next day I needed to join a conference on zoom for this I needed internet and I couldn't connect, so I called the reception desk and they told me that I had to call the company that services the hotel and deal with this problem myself. Plus the hotel room smells very stale and stagnant air. I travel a lot, but this is the first time I've come across such a horrible hotel, I really don't recommend it and I'm shocked.

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Clean room and helpful staff. I would stay there again,

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Clean, close to everything. Just 12 mins from downtown. Bar was nice. Staff was friendly and helpful and thr bed was super comfy!

Great hotel and great stay. The only issue for me was the cleanliness, or lack-thereof, in the shower. There was hair all over it. On the corners of the floor, hanging from the dispensers and the wall rack in the shower. Personally grosses me out. Other than that, the room was clean.

Very dated facility. Room had torn carpet. Not what I usually experience at a Marriott hotel. Sad!

Very clean and very nice room.

The hotel was nice but the housekeeping was subpar. We almost ran out of bath tissue. We did run out of kleenex and the toilets were not cleaned.

Very good

Nice friendly and relaxing

The cleanliness of the hotel was top tier and the friendliness of the staff was exceptional.

We were there just for a quick stop. Rooms were clean and comfortable. It has a bar inside which was nice for a night cap. There is a couple of restaurants within walking distance... Bone Fish Grill and Oatback.

Never again it was nice but the staff

Exceptional

Superb

The front desk clerk Yolanda was one of the best customer service rep. I have dealt with in my 55 years. Very polite, handled the rush and my problem both at the same time with control and confidence very good employe. She went up and beyond to help me. Going thru booking. Com

Going thru booking. Com