Pier South Resort, Autograph Collection by Marriott

I was told after 10 min of discussion that “oh we just use that picture for all the rooms” At lease the side room wasn’t the left side. Still some views. I didn’t mind the basketball players and people out at midnight beside the property, but some people might. I would have preferred the ocean view. Rooms can get noisy as they are not soundproof

It's a really nice and clean place — I definitely recommend it!

Location was beautiful but I would have liked a room facing the ocean. I made the reservation about a year in advance and it didn't seem the hotel was very busy. The bathtub was very slippery, we put down a towel in the tub so we wouldn't fall.

Great location and excellent service

Very good

The room was large. It has a living room and bedroom. Every room has a beach view. The amenities were great. We took the bikes on a very long ride to Coronado. They have wagons with beach chairs, cooler and volleyball you can checkout. Right next door is a great outdoor workout facility, basketball court and volleyball. There was hardly anybody at the beach. I felt like we had the whole place to ourselves. There was no swimming at the beach because of a sewage leak.

Reoccurring place I take my family. Beautiful clean kid friendly and staff is always so hospitable

We decided to stay here as an early celebration of my birthday, I wish we chose a different place! First issue, was the guest elevator was out of service, and the guests had to use the service elevator. That elevator is on one end, and our room was on the far end, which caused a lot of walking. I asked a service employee how long the elevator was down, she said "more than a week". When we made it to our room (ocean view suite) we walked in to notice it had not been cleaned after the last guests. Trash full, bed not made, towels laying around in the bathroom, etc. We called the front desk, and they moved us to another ocean view room, with 2 double beds, instead of a King. The room was ok, but not what we paid for ($482)! The front desk lady last night was very friendly, and told us that the manager would take care of us in the morning. The new room had some issues too, the power outlet at the desk didn't work, same with the TV in the bedroom. Very unacceptable! When we checked out, all the manager was willing to do is take off $20! Really, $20, and give us some Bonvoy points! He certainly didn't show ANY empathy! When it became clear he wouldn't do anything else for us, I told him that we would file a formal complaint with Expedia and Mariott! Very sad it ended this way!

Overall not satisfactory and not good value for money and would STRONGLY not recommend this property.

For what I paid for, the room was not up to pair. The rugs in the room were very stained, alot of rust on the patio. The door outside the patio was messy. The hot tub was not working. There was a semi flood and the elevators stopped working

Exceptional

Only word of caution.. don't plan to use the gym, it's very tiny, but they do have decent loaner bikes. Will definitely stay again.

Expedia advertises the rooms as soundproof. They were not. I heard all of my neighbors and people outside. The beds are also advertised as a king size, which is possible. But it seemed a lot smaller and more like a queen. Overall a decent experience. ** FYI most of the time you can't swim in the ocean at Imperial beach due to pollution. I didn't know until it was too late to cancel. Do your research before booking if that is the experience you're looking for.

I feel like the hospitality could have been better and assistance with our luggage.

Hot tub was down the entire stay

Great staff! Amazing rooms Hot tub was down the entire stay

My new favorite place! The view! The staff!

The location of the hotel was excellent. The hotel is located perfectly on the beach. There were a lot of restaurants within walking distance. And there is a restaurant on site that was delicious with courteous staff. The brunch was good as well. I enjoyed the complimentary wine and beer on the rooftop right before sunset. My room had a pier view & we were still able to see the beach. Absolutely loved our stay!!!! I did not like the lack of a parking lot. There was only valet parking for $30 overnight. Fortunately, we were able to find street parking.

The room was the most luxurious yet comfortable. I'll definitely be back. Thank you

The room was very nice, the views were amazing!