Embassy Suites by Hilton Huntsville

I am handicap but was not able to take a shower because there was no shower seat. The bathroom sink was stopped up and was not fixed till the next day. They finally moved us to a “supposed” full handicap bathroom but there still was no bath seat. They said they’d move us again but by that time our convention was over and I was so disappointed I just got in bed. The conference was our whole reason for going in the first place.😭

Great stay every year!

The room was clean and well maintained. The staff was helpful. I drove about 6 hours to get there and I really wanted a cup of coffee when I arrived, but they did not have any available. I left after I got checked in and went to the event I came for. I arrived back at the hotel at 10 p.m. I wanted a glass of wine. The bar was supposed to close at 11 but it was already closed for some reason? The next morning I got an omlette that was over cooked. The breakfast was okay but nothing to write home about. Right before I left I decided to use the public bathroom off the lobby. I went in the first stall and was surprised to see the wall paper peeling and black mold growing behind it. Just a few observations that need correcting. It wasn't a bad stay. And the staff were very polite.

They didn't honor military discount as veteran or retiree only active duty. Wouldn't honor it after I showed them from they're own web site. First 2 days was through a booking agent was going for another day possibly two, but because of this military issue, I checked out and went to another hotel. I could understand no military discount all together, but not recognizing only active duty personnel. If personnel told incorrect information after providing the correct information you would think they would correct it, that wasn't case.

The room was clean and nice. The pool area was crowded and little dirty which was a down side. The staff was nice. Room service - food was good but they got my order wrong twice . I did enjoy my fresh omelette and the mixed drinks were good.

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Exceptional

Paying Paying for parking when I already paid for a room ! So where was I to park if not at the room ? This is sad

Very good

Superb

My experience was absolutely terrible! My bathroom wasn’t cleaned!!! Including nasty black face towels left in shower!

Very good

Superb

Breakfast was fair.omelets were not good Breakfast offerings

Superb

Rhe bad room floor was not mopped. Same spot was there from arrival to departure.

Very good

Great service & hospitality!!!!

Appreciated the snacks and drinks and breakfast! Very nice hotel with a great lobby area

Great hotel, great staff, great breakfast and all for a great price.