WoodSpring Suites Houston IAH Airport

I’m going back

No breakfast or even coffee. Coffee in the morning would be nice.

Bad

The rooms are dated which is OK as long as it doesn’t smells. There is a mini kitchen refrigerator worked fine but it’s rusted on the outside the fan/ ventilation over the stove is nonexistent. You just see wires. The bathroom had a moldy smell. The curtain by the window had mold on it . It was missing a couple of hooks to keep it all the way up and in place There is a smell to the room itself just smelled moldy the arm chair at least should be re-wrapped I never sat in it. I got sick from being there, and I didn’t even spend the whole time there. The gym is ok had no issues there.

Nothing. Rude staff 2 out of 10

The kitchen utensils were nice to have. They help me make my meals and eat with. I like having a regular refrigerator.

No me gustó cuando hice el check in ni me dieron la llave de mi reservacion porque no estaba la persona que me acompañaba y ni el baño me dejaron usar

Easy to get food near by and near family resident

No breakfast served at this location. Staff and accommodations.

Bed was super comfortable and the room came with a kitchenette and an actual full fridge. The hot water worked worked and there was no b.s. with the key card not working.

Exceptional

Check in was a hassle. I was told I couldn’t have a room to myself and that someone else had to be in the room with me and they would need to be here as well to scan their ID. I have never in my life heard of a hotel requiring 2 people in a room. After finally getting in the room, all of the light switches were worn out and hard to use and the room had a horrible stench. Staff was friendly but that’s the only good thing I can say about this place

Exceptional

Was there late night. Left early morning. Was just a bed to sleep in

Everything was nice, has a stove, dishwasher and everything l. Just the beds weren’t that great.

I love this property. I keep coming back for long stays. Never had a bad interaction with the staff. They’re all nice & helpful. Other occupants are super nice. The hotel offers a kitchenette, full size fridge & separate sink for the food area which I love for how long I stay here. I love everything about this place

Staff is rude and judgmental especially the manager I won’t be staying here again not worth a dime.

The location People gathered on the street shooting dice. There was living at the hotel

The hotel had a terrible smell, from the lobby to the elevators and in the room. I had to go buy room spray for my stay. It didn't do much to mask the smell.

I walked in the room and walked right back out so I could check out. This place isn’t nice and doesn’t feel safe (to me). Staff was very nice and helpful though. The room and property is clean, but it just looks run down. And you can tell people live on property which is a red flag.