Hotel O Regency Suites Houston - IAH Beltway 8

This place was very clean. The location was great. The people at front desk was always available. The rooms have everything in them. I can’t wait to come back.

Location Room was dirty. Shower had mold. Sheets had burn holes and stains.

Location Cleanliness

Location It literally didn’t have a shower curtain,no tv, when I asked to be moved cause I know from time the last person checked out in front of me the front desk in less than five mins had me in the same exact room. Which means the bedding wasn’t changed hell did even have any small towels the guy that answered said ok but then quickly called back and said no the other guy told him he couldn’t and literally think bed bugs or shingles was contaminated my room I’ll include the photos and I guess I shared a room with roaches which was everywhere

Dirty room

Don’t stay here. Staff are nice

Nothing Staff

Location People they allow to stay in the property, constantly of people trying to sell or offer illegal services and activities all night. Let’s people not stay at property stay around the parking lot

Nothing The TV was not working

The room was very clean.The whole property was nice and clean and quiet and the staff was terrific and very accommodating.And I would most definitely recommend this place for anybody I will definitely be back

The check in guy at office was very friendly. 1st room had roach crawl across floor & no fridge. Was given another room. Had 2 condoms on shelf, nothing at all like the pics online, dirty, old water bottle in fridge, freezer was full of ice with a stuck bag of vegetables in it. Worst linens I’ve ever seen in a hotel. And when checking out, I had to wait for employee to finish walking his dog, then he had to go inspect the room to ensure all the linens and pillows are there (not sure anyone would ever even want to take them) but it is their policy in order to receive deposit back. And the total price was way higher than better hotels in better locations.

The place was not as advertised and was roach infested. I am not an exaggerative person, but the room was very very bad.

Poor cleanliness

Cool

tv

nothing roaches everywhere, I had to ask to staff for a mop so i could mop the floor, floor had not been mopped in months.. colorings and children writings with crayons on walls and bed, microwave cover cracked and full of roaches, ofdice staff gave one set of towels.. when asked for more they did not want to provide.. might i add the mop was just a broom with a towel over it! do not stay here!

Plz don’t book here!!! Roaches in every room!! The place is very run down. The first room they have me had a infestation of roaches so I went and complained instead of them accommodating me with another room he told me I would have to pay more money to switch the room because that was the last room with that size bed! So after paying a upgrade fee in cash(by the way I felt like he put my money in his pocket) so boom he assigned me a different room I walked inside and again roaches everywhere he told me he had to kick someone out that had a bad roach problem so supposedly every room that shared the same back wall was infested with roaches snd they was waiting for pest control to come out!! so I complained again this time he gave me a handicap room way in the corner that doesn’t share a wall with none of the other rooms! Even though I still seen a few roaches it wasn’t as bad as the other rooms!! Save your money and choose a different hotel!!! You have been warned!!!

nothing

It was a nice stay

It was a nice stay