Hilton Garden Inn Houston NW America Plaza
About Hilton Garden Inn Houston NW America Plaza
Well situated in the Northwest Houston district of Houston, Hilton Garden Inn Houston NW America Plaza is located 7.5 miles from CityCentre, 12 miles from Memorial Park and 12 miles from Houston Arboretum and Nature Center. Featuring a bar, the 3-star hotel has air-conditioned rooms with free WiFi. The property features an outdoor pool, fitness center, hot tub and restaurant. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Guest rooms will provide guests with a fridge. Guests can use the business center or relax in the snack bar. Languages spoken at the reception include Arabic, English, Spanish and Hindi. Galleria Houston is 12 miles from Hilton Garden Inn Houston NW America Plaza, while Waterwall Park is 12 miles away. George Bush Intercontinental Airport is 19 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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won't visit again
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Everything was good
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Nice and Clean hotel too lay your head for some good rest!
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It was hot It was hot air not working switched
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Exceptional
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Beds made my back hurts, small bathroom, hot water not hot and wait and wait. Shower door open out , always water run off from door to floor and wet the small area. Breakfast for $10 with not much to choose from
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Black mold in sink and coming out of faucet. HVAC would not change and stay at set point.
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Location
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So I’ll start with the good. Staff was absolutely wonderful! Food was delicious and convenient. Parking was easy and pretty secure. However, the plumbing in my room was my only complaint. The sink did not drain, and when I got there my toilet did not flush- but they came in a timely manner and corrected that issue.
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It was good but not great.
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Exceptional
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Great staff
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It was clean, mostly quiet, but pillows were somewhat uncomfortable
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Other than an empty cup in the stairwell, the property was pretty clean.
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I thought i paid for the breakfast so we didnt eat there. Also, complementary coffee was not around the clock for guests. Towels were less in the washroom. The bedding were not good. Bed pillows were very bad.
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They were great at accommodating us for a late checkout.
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Didn’t eat
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Exceptional
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Service really bad i get there Thursday they cleaned my room Saturday bed cleaning no toilets paper no caffe packages terribly Service first and last
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The room was clean. Air kept cutting itself back on to 62 degrees so it was freezing. There
