Microtel Inn & Suites by Wyndham Gulf Shores

It was a good place to stay at

The elevators didn’t work. The halls smelt like weed. The door to the stair well on 2nd floor had no knob. Has to keep a towel under the door to keep it open. Never could get housekeeping to bring towels, toilet paper, or take the trash out. We stayed a week. It was miserable.

Better breakfast needed eggs

Neat and clean. Staff was very nice.

When we arrived the front desk was very helpful and the room was clean. But after that first night our room was not cleaned once. I called down to the front desk and the person who answered just said "oh okay". Our trash was never picked up we never got new clean towels even after calling and requesting I still had to go down to the front desk and then had to wait a long time since no one was there. A housekeeper came one day and I told her to please come back later to clean and then no one ever came again. No we did njit have the do not disturb sign on the door.

The staff was very friendly and greeted us upon check-in and departure. Room was clean. The biscuits and gravy were delicious! Only problem with our stay was the elevator was out of order and we were on the second floor. It was fixed the day of departure.

The rooms where half cleaned the bed comforter was stained when when got in the room and had a moldy smell..asked for extra towels the seam to have attitude asked staff about cleaning they come around at 9am. the halls were very noisy after 10pm and before 6am. Something smelled like it was burning no one could tell where it was coming from. Was not the experience we where expecting..

The room was clean but small. No dresser and not a lot of space in bathroom for toiletries. Our shower faucet leaked at the wall so the bath mat was soaked every time we showered. Fresh towels were supplied daily. Air conditioner needed repairs. It cooled fine but fan was noisy. Pool was nice but very few towels were put out for guests to use daily, maybe 4 to 5 from what I could tell. An outdoor grill is by the pool. Management should consider putting a couple more in and fixing the pergola area.There are laundry facilities and only 1.50 to wash and another 1.50 to dry. Overall a strong 3 to 4.

The room was clean, however the beds are very uncomfortable, pillows were like sheets thrown in a pillow case, but overall a decent stay.

We needed all dry clean towels our second day but couldn’t get any! They were out! We had to go to the store and buy some! The third day they only had clean bath towels to give us! No wash cloths or hand towels! House keeping never took out our trash or gave us more toilet tissue! We had to do it ourselves! The hallway smelled of marijuana! Will NOT be back!

Elevator did not work, when entering the room it was damp due to the air conditioner not functioning properly. Beds was decent. Tub faucet dripped all night. Bathroom door would not shut without pushing extremely hard and the exhaust fan made a clunking sound.

An outdoor covered space would be nice near the pool area. There is no shade. There is an old one with no top. There was a strong marijuana smell. Very obvious on the first floor. This should have been addresses. Personally, I wasn’t bothered. But, there were children on the premesis.

There was a moldy musty smell constantly. I even have developed a cough and tickel in my throat due to low clean air.

GREAT OUTDOOR POOL. Ran out of breakfast food!!

The room and sheets smelled horrible and there was mold growing on the cabinet next to the fridge.

The stay was amazing and will definitely be going back.

Breakfast was consistent Housekeeping was terrible. Had to change our own sheets and when asked to have our floors cleaned was handed a broom

The employees were nice and welcoming Could use some upgrading, no telephone, no ironing board. The other visitors were very disrespectful and were loud talking at 3 to 4 o'clock in the morning, loud television. The housekeeper only changed out towels and not the linens. Two men were sitting in lawn chairs in the front of the hotel and drinking beer. I felt like I was in a bad and unsafe area.

Everything was great otherwize First my room had very bad wet smell which made the bed damp. The bathroom ceiling and door frame was completely covered in droplets of water. We were in the top floor. Well stay again.

Very good