Extended Stay America Suites Baltimore Glen Burnie

My room smelled like cigarettes. There were bugs and hair in the shower upon arrival and my shoes stuck to the floor.

I was denied being allowed to stay there, so I didn’t even get a room. I’m still fighting with Booking.com and the property to get a refund which I requested on my check in day but haven’t received yet.

It was very clean & comfortable. Conveniently located just across the parking lot was an establishment called Sidelines. Good food & drink. Pool tables & painting lessons, interesting. They advertised breakfast, if there was any, it was inadequate. No coffee in the room.

Room was very clean and comfortable. Neighborhood was a bit run down but we felt safe. We were annoyed that the hotel is listed as “pet friendly” and on arrival we were charged an extra $28. I think that was supposed to be refundable.

The people were hurt

Clean toom

The lobby was very dirty, and when I got to the room, it was filthy, and there were bugs—like bedbugs—crawling on the bed. When I spoke to the person at the front desk, they told me it was the only room available and that if I wanted to stay, that was the room available, and that if I left, they wouldn't refund my money, because I was the one who didn't want to stay.

Nothing Front desk didn’t show up for like 45 mins

This was the most dirtiest place I have ever been to before. The room smelled awful there were burgers smeared all over the walls, stains all over literally everything walls counters and the window curtain even had blood on it. The toilets don’t flush. Burns all over the toilet seat and all the pubes in the sink. Absolutely awful stay far away from this chain. I also have photos of everything as proof.

Cockroaches

Not a good area

Except secluded

It was clean and the stay was satisfactory. No problems.

Windows left unlocked by stay

Location was great, very close to supermarkets, restaurants, stores, gas stations, and the highway. The bed and pillows were very comfortable. Staff had trouble understanding English, coffee sometimes tasted like soap, the bathroom vent was insanely loud, room seemed old and generally unclean, and the overall atmosphere was weird. The police showed up 3x in the two weeks that I was staying there. We also had a giant snow storm and the hotel needed almost 3 days before they got the parking lot half-way plowed (and it was still a disaster).

The whole place stinks

I would stay again, if it’s for a short couple days, it’s OK.

Breakfast a joke, location was good Pet room smell I didn’t say I need pet room. Breakfast was a joke, furniture ragged

I like that there was a kitchen. The price was lowest with a kitchen, The AC unit worked well. The staff was pleasant. the location was convenient. Room was not very clean, the bottom of socks were dirty, the floor was not cleaned properly. the room had an unpleasant odor. The bathroom had a urine smell, after I cleaned the toilet of what i assumed was oxidized urine, the smell dissipated. The front entrance of the hotel had gatherings of hotel guest who were smoking and hanging out. The TV was tiny. the keycard to access my room failed several times. The walls were painted very poorly. Towel was heavily worn.

The room showed signs of needing updating. The bathroom had old cigarette burns on the sink, bathtub, and floor, and the ceiling also showed signs of cigarette staining. Mind you, I was in a non-smoking room. Finally, the walls are paper-thin, so be prepared to hear every bit of your neighbors' conversation.