Homewood Suites by Hilton Anaheim-Main Gate Area

We got in early as our room was not ready the registration personnel put my grandson antibiotic in their refrigerator with our name on it as it needed to kept cold. I thought parking was included with the hotel but it was not. The shuttle to Disneyland was in walking distance with a seven year old so that was great.

Parking daily charges of $25 and was not mentioned so additional payment daily.

large rooms, quite HVAC oulets didn’t work, they don’t clean the room,the dispensers in the bathroom were empty, expensive parking

Superb

Exceptional

Superb

Exceptional

Very good

Best breakfast, amenities, Staff as so generous and accommodating. Kids even got squishy goodies from staff. Amazing.

Nice hotel. I would stay thrre again. It was up to Hilton Homewood Suites standards. Nice pool and hot tub.

The breakfast was great and the staff was super helpful and friendly

Exceptional

We stayed for 6 days, When we got there there was food from another guest still in the microwave that we had to throw out. We were missing some silverware. We reserved for 6 guests but everything was set up for 4 (the towels, plates, silverware, etc.). There was only 1 pan for cooking which makes no sense having a kitchenette. The shower was the biggest problem as it couldn't keep temperature of the water and it wasn't a little change. We would get it to where we wanted it and every couple min it would change to extremely hot and then extremely cold indefinitely until you stopped showering. We talked to the front desk and they implied that this was common if everyone was showering at the same time like when everyone is going to or getting back from Disneyland. We were using it at different times and it still would do it so that wasn't the problem. A repair worker was sent to fix it but it never was fixed. there was a separate handle, to change between two different shower heads, that was leaking the whole time. The one time we used it it came off and started shooting water everywhere. The bathroom exhaust fan also didn't work. We used the gym a little, but the t stat was set to 80 degrees.

We recently stayed here during our Disneyland trip and overall had a great experience. The breakfast was delicious and incredibly convenient for busy Disney mornings. The shuttle stop is very close to the hotel, and the buses run frequently with plenty of stops, making transportation easy. The staff was also very friendly, helpful, and welcoming throughout our stay. My only real complaint is that the hotel feels a bit outdated. The hallways and rooms could use some updating, and having smart TVs would have been a nice modern touch. Other than that, we truly enjoyed our stay and would definitely consider staying here again for a future Disneyland vacation.

Buen desayuno

Exceptional

Excellent customer service from all staff .clean room and spacious - room reserve looked exactly like the picture The bed not to comfortable it was to soft for my liking also the pillows - for the one who like soft great but I perfect little more back support

Poor

La pasamos súper en el hotel, todo muy bien

Elevator was slow but other that that was good