Chateau Mar Golf Resort, Trademark Collection by Wyndham

Muy buenas atenciones a todos los huéspedes

I liked everything

Good

First off the pictures was different on Expedia and when u go there omg smells like a mold hotel the bathroom smells like urine so we ask the girl at the front desk if there’s anyway we can get a credit bec we wanted to leave and go to another hotel she’s like no u can’t so then I ask for a manager she’s like there’s no manager on on duty like what like of hotel don’t have a manager every day and also EXPEDIA WAS NO HELP WHAT SO EVER WE LOT OUR NIGHT STAY BUT THATS OK I NO NOW WHAT TO BOOK ON EXPEDIA AND WHAT NOT TO BOOK …MATTER OF A FACT I WILL GIVE YOU EXPEDIA A BREAK AND BOOK WITH AND TRAVEL SITE!!

It was perfect those days

Good

My tv didn’t work we tried changing the batteries in the remote the tv still didn’t work

I requested a room with two beds, but it only had one; it had no towels, and the room was in poor condition.

Staff was Nice & Friendly & Definitely Helpful Racism Segregation from entire town! This is Not the 20s/30s!+

Exceptional

The tv didn’t work

Quiet The tv didn’t work

How vintage everything was They didn’t have towels for the pool.

Exceptional

This hotel is old and needs lots of upgrades, I didn't even want to stay outside at the pool. The grounds needs to be pressure wash. The staff were great, however the first night a woman across the hall from me screamed and slammed her door at 3am-almost until 5am. I left the following day because the next night she screamed almost every other hour start at 3am. Not sure if this hotel has a contract with an organization that helps substance abuse or families that lack houses but it so it should be mentioned. Because people that travel miles away don't want to be inconvenience they want to relax and rest pool side.

Good

Nothing Everything

This hotel was by far top 3 worst hotels I’ve ever stayed at. The sheets had either urine or blood stains on them, the dead bolt to the room did not work, when I tried to call the front desk the phone did not work, I was unable to go down to the front desk because there were unfavorable young people hanging right in of the elevators smoking marajauna. We had two cars with us we had to move my daughters car to the airport because she felt it was unsafe in the parking lot she drives a Camaro with lots of modifications on it we were in town for F1 racing, the parking lot was dark and again there were people hanging out in the parking lot and out front getting drunk and high. Because we checked in for three days and was stuck there the first night because there were no other hotels available all three of us slept in one bed due to the sheets being dirty and stained we work up with bites and itching all on our legs. Again one of the worst top 3 hotels we ever stayed at. I immediately called Expedia and I am awaiting to see the results and compensation I have documented and have pictures.

Everything Lack of law enforcement to cite vehicles in DP parking spots without handicap plates OR DP placards.

No microwave in room it seemed there in the process of renovating.