Starlight Inn South El Monte

Lousy

Place is a homeless encampment. Holes in the box spring, toilet bowl not bolt down, missing fire alarm. Smells awful. 1 out of 10. Never again.

Like staying there because of location and affordable prices.

ok

We stayed in Room 201 found out the toilet flush didn't work at all, so they changed us to Room 206, which is much better. Unfortunately hotel staff knocked our door at in the midnight and opened the room! we were so freak out. Hotel need do a better internal communication and avoid that happening again. no compensation on these issues. The location is convenient, parking is ok.

The room was simple. We paid 74dlls which not complaining, but the hotel has potential. Needs maintenance work in the rooms, paint job. The cleanliness was good. Beds are very hard. Overall it has potential but they need to work on the rooms and outside the property.

.

Wow. The management here is hands down the best hotel management team I have encountered. Not only do they excel at customer service, but they genuinely care about their guests' comfort and experience. Before I booked, they even took the time to show me the room to ensure it met my standards, which immediately made me feel valued and welcomed. I was amazed by the quality of the room. The bathroom had been beautifully remodeled with a modern walk in shower, excellent lighting, and a great ventilation system. The bed was comfortable, the room was spotless, and the large smart TV connected seamlessly to both my laptop and phone without any issues. What truly set this property apart was the level of hospitality. Management remained responsive throughout the night, quickly accommodated my request for extra towels, and greeted me at check in with a bottle of water and candy. Those small gestures made a lasting impression. I also appreciated being trusted with one of the newly remodeled rooms and could tell great care had gone into every detail. The location is another major plus. It is quiet, well maintained, and the surrounding guests and neighbors were respectful, making for a peaceful and relaxing stay. I am incredibly grateful to the management team for their kindness, professionalism, and attention to detail. They went above and beyond to make my stay enjoyable, and I will absolutely be staying here again in the near future. Highly recommended. Trust me, I do not say this lightly: there was absolutely nothing I did not like about my stay. Everything exceeded my expectations. From the warmth and professionalism of management to the quality of the facilities, every aspect of my experience was outstanding. I was genuinely amazed not only by the value of having a safe, quiet, and comfortable place to rest, but also by the quality of the amenities and the beautifully remodeled room at such an affordable price. It is rare to find a property that combines exceptional hospitality, modern accommodations, cleanliness, and affordability so well. This stay far surpassed my expectations, and I would gladly return without hesitation.

How nice the girl that was at the front desk was. She greeted me with a smile even though it looked like I woke her up. She was friendly. How unsafe and uncomfortable I was. A guy just walked up to me and asked me if I wanted to buy drugs. He was so upfront and Intimidating.

Nothing honestly Everything, it was a horrible experience

Nice room and very clean.

The distance. The tv was too small, the controller didn't work. Not enough towels. Not enough soap. Not enough toilet paper. Shower head was broken or is breaking down.

Towels were very dirty to the point where they had black stains on them. Shower curtain was stained and dirty. We got a non-smoking room and it smelled like smoke inside overall 0/10.

The hotel needs a do over. There’s people who live there daily. There’s trash everywhere…… I would never stay here again.

AC was very weak, we had to turn it really low to get cold air. The remote to the tv did not work. The towels were dirty, the top comforter appeared to have been burned because a big chunk was missing. Also, someone was playingusiccall night and no one did anything about it. I will NOT be returning.

People living at hotel dirty parking with bunch of trash and toys, people partying until 7am people driving up and down in parking lot with motorcycle.

I like the property has been remodeled some of the rooms have HDMI cables, which makes it easier for us to hook up our laptop and watch whatever we want as supposed to who is on the TV that’s dedicated for DIRECTV. I like to watch things on my laptop, so it’s easy convenient for me to have an HDMI cable in all rooms accessible at all times The remote control is not working

T

Need to look in to hot water circulation.

Cobertor bed it’s old and carpet it’s dirty room need paint