Quality Inn & Suites El Cajon San Diego East

The desk staff was friendly, the manager not so much. The bed smelled of pot smoke and the manager seemed amused by that and unconcerned and said they had no pillows that we could exchange our stinky ones for. The building itself is in very bad shape. So, unpleasant but it kept us off the streets. It was nice to check out and drive away.

lower than usual due to the room conditions-Cockroach’s . They need to renovate seriously.

ac was good, breakfast was a little packed but the room was pretty clean

Very dirty, bugs everywhere, bed sheets stained, bathtub dirty and painted over. No breakfast like it said.

Not up to the expectations. The tubs are bad. Overall not very clean

Bad

Exceptional

😞

Parking space available and staff were nice Not clean, no towels in the rooms, I reserved two rooms one of them the A/C didn't work

The rooms are clean and well maintained. It also has a balcony, which is awesome. Some of the rooms do have flaws so check the room before checking in. The staff is pretty friendly and good customer service. Good vibes here.

The replacement room was better. The first room the phone and toilet did not work. The second tranfer room the door would not open using multiply door cards.

Pool

Bad

Roaches EVERYWHERE, slimey walls, mold, broken door handles, AC doesn't work, beds are broken and swallow you like a taco, heavy urine smell, can't see TVs while laying in the beds, NO couches. Rooms look NOTHING like the photos. Staff is friendly and all BUT the fact they even give you room keys to these flop house rooms without so much as a warning, is insane. I wouldn't make my worst enemy stay here!!

Horrible experience in this hotel Got yelled at for no reason and our stay was bad for that

Arrive at 4:00 am and the toilet was broken, The desk clerk was extremely helpful and courteous and moved us to another room immediately. We inquired about late check out on our final day and the daytime staff was very pleasant to work with. Staff at this location understands hospitality and taking care of their guest.

Awfully disgusting. Terrible front desk service and nasty dusty and outdated rooms. Front door to room broken

Very poor

Passable

Dirty! The walls, doors and bathtub were dirty. We had issues with the balcony slider, not locking, we had to call in maintenance within 15 minutes from checking in. Also, the front door kept not locking in intermittently. Not happy at all. Would not stay there again. Not only was the area sketchy, but some of the people staying at the hotel were sketchy. Maybe they lived there, not just temporary residents?