Four Points by Sheraton Cleveland-Eastlake
About Four Points by Sheraton Cleveland-Eastlake
Located in Eastlake and with Cleveland Orchestra reachable within 14 miles, Four Points by Sheraton Cleveland-Eastlake provides express check-in and check-out, non-smoking rooms, free bikes, free WiFi throughout the property and a shared lounge. This 4-star hotel offers a 24-hour front desk and an ATM. The hotel features an indoor pool and a business center. Guests at the hotel can enjoy a buffet breakfast. Cleveland Museum of Natural History is 15 miles from Four Points by Sheraton Cleveland-Eastlake, while Cleveland Museum of Art is 15 miles away. Cleveland Burke Lakefront Airport is 15 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna
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We were told the breakfast was included. When we got there we were told breakfast was $9.99.
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Everytime I stayed somewhere breakfast was included. Well, not here. While eating my breakfast, the lady handed me a bill for $20 for my daughter and I to eat our food. Also, the pantry prices are highway robbery. I would, and will not stay there ever again.
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I loved this hotel during my business trip. It is comfortable bed, excellent cleanliness
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Clean and spacious rooms. The hotel is located in a great spot near anything you may need, however nothing is walkable.
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A clean, modern hotel. Plentiful parking, very comfortable beds and the latest fixtures. Nice two-day stay.
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The U
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La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento.
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The elevator and hallways were not up to par and worried me a little (scuffed walls, bumpy carpet, small pieces of trash). But, the room was nice and comfortable and clean. I appreciated the little extras that I have missed in other hotels lately such as a pen and note paper and water bottles. Very friendly staff.
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Room was small but not too bad The bed wss very hard and the pillows were almost flat and lumpy. Very uncomfortable. Couldn't sleep
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Very nice hotel as expected. Will recommend.
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Great spot
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Clean and attractive facility. Staff was courteous and professional. I would definitely recommend this property.
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Although my stay was pretty short, I enjoyed my time . Intake rep was friendly, efficient, and helpful. I was allowed an hour's grace for checkout. Great bed for sleeping 😴!
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Room is not as per expectations
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It was located well and clean.
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The room was clean, didn’t need staff help with anything.
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9.99 for a basic (usually free) breakfast is tacky... but... is what it is
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The manager wouldn’t complete my request to cancel my 2nd day of the stay, even though I requested the change at 7pm the first night. I spent an hour on the phone with booking.com and they deferred to the manager. The next day my request was unfulfilled also. Will never use booking.com or stay at any Sheraton property again u til it is resolved. Anyone who knew how to manage a booking would’ve been nice
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Staff was Friendly and the Bed was so soft like sleeping on a cloud ?