Wingate by Wyndham Dallas Love Field

Great customer service and great place to stay.

When we walked into the lobby area it was immediately hot. It almost felt like outside. The front desk receptionist was pleasurable. Once we were checked in and off the elevator the hallway was full of trash, sheets and towels and it smelled like animals. Inside the room it was immediately hot. The room also had an odor, the sink and shower both filled with water once ran. We decided to turn the air down and leave for a few hours, once back to the room it was still hot. Called the front desk to let them know it was really hot and we wanted another room. Instead he offered to come check the ac out, once in the room he looked at the ac and stated that it takes time to get cool and it should start cooling with in 10/15 minutes. We advised him that we left it on a lower temp while we were gone and that it was uncomfortable in the room. He asked again to give him 10/15 to see if it cools, it did not. We then had to wait another 15 minutes for him to reach out to his manager to get our room changed. Once in the new room the shower filled with water badly, the toilet did not flush properly. The pool areas was not clean and full of towels. The outside had trash throughout the grass where animals were eating the trash. Over all this hotel was not worth the price. I’ve stayed places cheaper with better quality rooms.

Found a cockroach in our room and was moved to another room where the ac was broken and was extremely loud

La persona de recepción fue muy grosero, no quería responder ninguna pregunta, el quería siempre tener la razón, cuando le preguntamos sobre el parqueadero

We didn't stay. Never seen such a dirty bathroom. Mold. Black residue on the tub floor. It was a rundown property in desperate need of renovations. We didn't stay 3 minutes and they refused to refund us.

Minuses were water stains and obvious ceiling patches on the roof of our room, pillowcases with small stains, and some noise from I35 in front of the hotel. Big minus to the pillows which we were unable to make comfortable by any method.

This place looked like a cheesy motel. Everything was outdated. It just looked dirty and unkept. The curtains were old and dirty. They looked like they had never been. Washed. The bathroom had paint peeling off of the door and walls. I felt gross sleeping in there luckily I only needed 2 days The 2nd day I just slept in my truck.

Just not kept up. I’d would have rather spent an extra $20 + and stayed elsewhere

Didn't like the fact that there was not enough shampoo for two of us. I am glad i had taken some. Breakfast was decent not the best we have had.

The room was dirty. We went to a nearby store to buy our own pillow cases and towels because the ones provided were dirty & stained. The property looks run down and poorly maintained. Area looks sketchy too.

The bed N/A

Great location to Love Field. Decent breakfast. Front desk personnel had little to no personality. I’m now in Arizona and the entire staff here has gone above and beyond to make our stay very comfortable.

Breakfast was really good and big portions hot tub was nice and warm hotel was clean

Clean environment.

Exceptional

DONT DO IT!!!The hot tub was colder than the NOT heated pool. Non of the equipment in the gym worked, including the water machine. They Only had dumb bells, which wasn’t helpful b/ I have a shoulder injury. Also, I believe I was roomed under a room that they use for staff because it was so much noise from 12:30 am- 6:30am, so I couldn’t sleep. I went up to the room on the 3rd floor that was directly above me, and there was no room number. This is why I believe it was for staff. When I arrived, I specifically asked not to be under anyone if possible b/c I was exhausted after being up for 24 hrs prior and a long flight , and needed quiet. If they knew this is where staff are, why would they put me there? I asked to have the manager b/ c I wanted a refund, and they said they wouldn’t be back until 2 days later. I called back 2 days later and the manager Alex, was not in the office. I asked for them to call me back the next day, and that was 5 days ago, and still nothing. The eggs are artificial, the bacon is thin, and the hotel shuttle only runs from 4-10am, & 5pm- can’t recall. But I even had to take an uber to get there because I arrived outside those windows.This is the 2 nd worst place I’ve ever experienced in my entire travel history. Please do not stay at this falsely advertised hotel because they do not deliver anything but disappointment!

Table chair cushions were dirty. Sofa ottomans were filthy. Sofa stinked. We had to ask for another blanket to cover it. That blanket was heavily covered in lint. Hair dryer was broken. Elevator button was broken. A/C did not work in the hallway, so when you got off the elevator the heat hit you in the face. Terrible mistake trying this place.

Clean, updated, no musty smell. Nice clean lobby and hallways. No dirty stained carpets. It was a great value for what was like a much more upscale experience than Holiday Inn Express.

Exceptional

The hotel is close to strip clubs do partying people were noisy .