Sheraton Suites Market Center Dallas

The staff was wonderful, gave us lots of information, very helpful. Room was clean, really like the amenities will come back again. The only problem that I did see was that the safe did not work

I enjoyed everything about this hotel. It was clean and smelled good. The room was beautiful and clean. I have no complaints. This hotel will be a staple when I stay in that part of Dallas.

Amazing place!! Stayed for 4 nights at the Sheraton, extremely clean very friendly and helpful staff also very convenient location didn't want to leave! Thank you Sheraton Dallas!!

I was very pleased with my stay. My room was excellent. I don’t mind the highway noise. Staff was very helpful.

Housekeeping is overbearing, they started knocking at 8am, tried coming into room multiple times, more knocking even after telling them I’m still there. 5 different times they either knocked or tried to enter with me telling them I’m still there. I checked out at 9 but checkout is not until 12. Front desk was brilliant. Because of the housekeeping definitely won’t be back.

Exceptional

Its location was very centric as everything was near by. Common areas were pretty. Beds were comfortable and good amenities provided in the room. Food was good and service at the restaurant was great. Attention to detail was lacking at the restaurant area: ceilings were dirty, moldings and walls needed repainting. Attention to detail was lacking at the room: bathroom mirror was broken, bed sheets were stained, and bathtub drain was clogged. Suggestion: parking should be included with the stay.

Exceptional

Nice. & clean

Good

My entire team (8 rooms) did not have hot water for almost 48 hours. The hotel kept telling us that it was getting fixed and after 3 cold showers they had it fixed. The team there apologized for the issues, but nothing other than "sorry" and still cold water. I expect to have hot water at any and every hotel. It is a basic need, not a luxury.

Location Room was not clean Microwave didn’t work - fire appeared when using call the desk three never got a replacement. I was told they would come in up in 30 minutes. Day two called again still no came with new microwave.

Reservation never to be found

Ok so you have to pay $30 night for parking. My car got broken into. Security didn’t speak any English so that was very frustrating but hotel is not responsible for anything! Right next to medieval times so that’s nice. Bar food and drinks were amazing. Rooms cleaned daily. Balcony is little no room to sit and enjoy but nice to stand and look out.

It was average !

The breakfast was outstanding. Not the typical eggs, they were southwestern style. Lots of variety. The staff lady was so friendly and helpful. The floor we stayed on was hot in the hallway. The room was cool but still. The tv was in and out of signal.

The professionalism of the staff.

I had ants in my bathroom, my air condition in my room, would net get cold. Stayed between 74-70 degrees, when I had it set to 59. The food was good, and amenities decent.

Exceptional

Location was great Thought breakfast was included in price but was not. Too much chlorine in hot tub/pool; first room had dirty underwear left on balcony; staff immediately gave us a new room. New room looked like it had blood splatter on bathroom door and shower curtain. Housekeeping sanitized bathroom and changed shower curtain immediately.