Arya Inn & Suites Farmers Branch

No me gustó wn lo absolutely

clean room and staff is friendly, was looking for free breakfast

I’ve mentioned before that I travel quite a bit to Dallas and when I’m there I like to stay at this hotel. Since I have to pay my travel out of my own pocket, I try to find something very economical, but I also want to feel safe and being a clean environment. I really enjoyed finding Arya as it meets all the requirements for me to feel safe, comfortable and cared for.

I did not have high expectations because of the price. I didn’t want anything fancy, but I did expect it to be reasonably clean. I was wrong. Each bed only had two pillows. I went and asked for an extra pillow and blanket (we didn’t want to sleep on the sheets) and was told they didn’t have any extra. I was given an extra set of sheets (that were stained.) The lock on the door was broken, pictures of the room are attached and I killed a bug in the bathroom. When checking out, the same attendant was sitting in the lobby on his computer and just told us to put our key on the desk. Didn’t ask how our stay way, no “have a good day” NOTHING.

I like the breakfeat

Good

Clean and quiet. I travel to DFW frequently for work. This is my home away from home when in the area.

I saw a cockroach in the hallway in front of my room. The towels were sometimes smelly (not cleaned), sometimes stained, sometimes had hair on them from previous people.

Staff was nice

Right by job project, quite and close to restaurants and stores N/A

Nothing The staff was very rude and not willing to check me out on the date that I did check out which was only 15 nights. They also refused to reimburse me for checking out early. This is absolutely unacceptable.

Good value. Spacious room and comfortable beds. If looking to dine out drive to Mint Thai in Addison. Food was authentic and delicious. They had Massaman curry and thai ice tea. Issue with the booking conditions but it was solved. There is a breakfast area but they do not offer breakfast.

Stayed in room 102 and it was amazing. So clean, everything is wonderful. The staff was kind and helpful as usual. I really enjoy my stay at Arya.

Location They were doing work in lobby and my room was 5 doors down. Difficult to sleep.

I travel frequently to the Dallas area for work, out of my own pocket, so a safe, clean and comfortable hotel is really important to me. I have stayed in MANY hotels in the area in this price point, and found this gem… which I’ve made my primary home away from home. The staff are helpful and friendly. Clearly the owners and management care about their property and guests.

Nothing. The Staff was rude and not understanding.

The management refused to make coffee when it was stayed too long and cold. They say it is management instructions to only make coffee once in morning and that s it. No coffee machine in the room

No coffee makers in rooms or blow dryer. I’m 47 yrs old and when sitting downstairs early morning to have coffee front desk told me she didn’t want any stains on already stained couch and pointed to dining room area that no lights were on to drink coffee in there. Definitely not interested in starting my day in dark room went outside, hopeful to find a bench or a chair, which absolutely was nothing to sit down on. Stained sheets and towels. First and last time with Arya. Being told to not drink coffee in main lobby was weird. Just wanted relax before busy day.

Price , Room

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