Holiday Inn Cleveland Clinic by IHG

Only downfall was no public parking no option but to pay for valet for 26 dollars.

The room was lovely and it was so nice to have a full restaurant in the hotel, after a long day having to find somewhere to get dinner in the last thing on my mind. The only downside is there is no parking on the property unless you valet, which we ending up having to do as the parking garage is down the block. Overall a great experience. If we had to come back to Cleveland, we would stay again.

Everything was exactly as described

Our room was very nice. The only complaint was there was a buzzing noise that went all night long and I could not find the source. The staff was very nice

Good

Front desk her name Vanessa was amazing

Friendly staff and waitress in restaurant.

food was good

We always stay there! Never disappointed!

Breakfast wasn't given

Generally the place was great the staff especially the valet, were very helpful. The place needed some maintenance due to is, and the pool was cloudy.

Perfect in every way.

Good

Very convenient for a visit to the Cleveland Clinic. We ate every meal there as well....clean, helpful staff. We will be back!

Parking was an issue so count on paying for valet.

Nice and clean. Comfortable beds and clean rooms. Location is a a bit out of the way but on a bus route to downtown. Highly recommended taking public transit back to the hotel if you are attending an event downtown as Ubers are very difficult to get. Staff was friendly. They only have valet parking at a cost but it is convenient.

Nice hotel but the front desk are not very friendly! They need to work on their customer services skills.

Room was clean.

Very poor

The room was a very large. The staff at the front desk were nice. The room itself was not very clean (ironic since housekeeping came by my room at 9 AM). The towels were visibly dirty, the carpet looks like it has not been in cleaned in a very long time, and everything looks very worn down. I am convinced the hotel has some sort of arrangement to force people to use their valet parking (which is fine since it is not expensive, but you should still have a parking lot or give instructions to folks who do not want to use valet). Above all else - it feels like you are being nickeled & dimed throughout your stay.