Crowne Plaza Cleveland at Playhouse Square by IHG

So close to downtown, within walking distance to everything. We included parking with our reservation, which is VALET. I found this out after parking in the wrong garage.

Mini refrigerator sat on the floor. Why not a stand ? The ice machine on my floor was out of service the entire time I was a guest

Clean room

I had a great experience with this hotel everything was great. My only problem was the breakfast buffet I had there not recommended you can get much better breakfast with $19. But other than that the location and everything was awesome I was able to walk nearly everywhere around to visit theater, museum and all.

Great location. Quiet at night. Room was spacious.

Very nice staff & facility including pool & hot tub on the basement level. Definitely a plus for the winter. Restaurant menu was underwhelming. Very close to the major theaters. Neighborhood was clean & safe. My room was quite spacious and bed was very comfortable. For the price it was a bargain and I would stay there again, no doubt.

Clean Room; Attentive staff

Kool stay good staff hot tub works room was kool

It’s a lovely hotel with welcoming staff and clean accommodations. It’s in the Playhouse area with a lot of theaters and places to eat. We walked to the Rock and Roll Hall of Fame in about 20 min. The Arcade was a few blocks away and a grocery store as well. Best place to stay for its walkability.

The vallet service was good

Bed was small tight for 2 people. Pool and hot tube was nice. Walking distance to most places we wanted to go to. Front desk help nice.

Very nice higher end hotel. Great staff.

Excellent location and clean. Best tv ever.

Good food, good staff, reasonably clean and maintained

Clean and well appointed room, great staff, easy location.

Staff

Staff was very helpful and friendly.

Pleasant staff and stay. Great location and nice patio and exercise facility.

Nice room, good gym. Breakfast was not very fast

We were very disappointed in the restaurant on property. We felt very unwelcomed. My steak was not good. Service was not up to par. Breakfast buffet was also not very good. The eggs were pale and no flavor.