Candlewood Suites Clarksville by IHG

Poor

Property inside is dated. Room had a non working tv; no clock and scratchy blanket and sheets. The front desk person was helpful with my complaint about the tv but I still did not find my overnight stay to be comfortable. I would not recommend as there are many other choices in this area.

The staff were extremely kind, helpful and willing to go above and beyond to accommodate us. They welcomed us warmly upon arrival. They also allowed us to check in a little early and one staff rode the elevator up with us to show us how to get to the room. Quite refreshing for us who are in our senior years and have not adapted so well to today's ever changing technology. I wll highly recommend to all my friends and family members!

Staff was very helpful and friendly. Room was very clean and larger than I expected. I would stay again . Very close to restaurants and stores

Easy check-in and check-out, and the location is in the middle of that portion of town, providing options for grocery stores, eating, and event places. It is also not far from the highway. The bed was very uncomfortable and there is no noise reduction in the roo. You can hear everything that was occurring in the hallway. There were parties of individuals running up and down the hallway, yelling, and slamming doors from 2-3a and we could hear everything as if they were in the room with us.

The bed was very uncomfortable and there is no noise reduction in the roo. You can hear everything that was occurring in the hallway. There were parties of individuals running up and down the hallway, yelling, and slamming doors from 2-3a and we could hear everything as if they were in the room with us.

Exceptional

Handicap rooms are too far from elevators! Should be the closest one to elevators and if anything on first floor! Our tv didn’t work properly when we arrived, but the clerk quickly came and fixed it; however it quit working again before we left. Also the drawer in the kitchen was broken so you had to be careful when getting a utensil out!

Superb

Please be sure the small little cream for coffee is always full for your guests.

Great Staff!! Ms. Penny her Assistant were the best! Helpful and courteous and very very nice. Will stay again and will recommend. Wish there was a cheap broom to sweep the kitchen. But 5Stars all the way do I give it. A win win for any guest

Everything was alright. The first few days we had a few issues that were addressed when it occurred.

First floor room was damp and muggy. All tiled floors which were poorly installed and dim lighting in room. Reserved two rooms and upon arrival, one room on 4th floor and one on 1st floor which separated the family even though we arrived at 6pm.

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Room was equipped with amenities

The front desk gal Robin, went way out of her way to find me the best room!!!

The service was awesome! We had a quiet and comfortable stay.

Decent room. Rough around the edges but was okay for the night.

Would stay again

Great