The Golden Arm

Great location!

Me and my girlfriend stayed here for two nights. Overall, I think that we enjoyed our stay, but there were a few things that peeved us. The biggest thing was that though hot water just wouldn’t turn off no matter what we tried. The water was scolding hot so we were unable to use the shower. Also, the customer service was a little poor with no one being on site. Help was hard to come by if they fix the water issue and maybe had a bit more responsiveness I would easily rate them four stars, but until these issues are fixed, we will not be returning.

Very unique room, high ceilings, random foot massager that was nice.

Comfortable bed, nice clean bathroom, perfect location, and easy to find. We would definitely book again. FYI: One of the handles on the shower was broken and hanging.

Clean room great location

We had a nice, spacious room in a great location of Wicker Park. There were tons of restaurants and shops right outside our door. We had a 3rd floor unit in this walk-up "hotel." My only slightly negative comment is that the mattress was a little soft/sunken in the middle.

Great location for access to Wicker Park neighborhood. Minor issues, shower door broken, dirty entry. Be prepared for zero amenities and no closet but everything you need is accessible nearby. Good room and reasonably quiet so if all you need is a place to sleep this is perfect.

Just a Chic Clean and quiet room. Super simple directions to enter. No amenities. Street parking , No t.v. , Very near restaurants and bars.

Great location - simple clean comfortable bed to sleep in.

Very spacious room, very clean. Shower head was broken

Overall unprofessional, and lacking in many things a hotel needs. Nice room but had leaking damage, we were blamed saying the windows were open, then downgraded. Before checking out the new room we were completely locked out of our old room with no assistance for multiple hours. During this time the staff on the text service was highly unprofessional and hard to reach. After the event our stay was fine, and we asked for a late check out for compensation, when the text service again was overall unpleasant and rude.

Room was clean, great view of city street. John was responsive and easy to reach. Easy keypad access through the doors. Would love to stay again!

Clean room, comfy bed and housekeeping staff was excellent!

No place to check in early and drop bags, 4 flights of angled stairs with varying rails, very comfortable bed, ceiling fan, wall electric fireplace, small kitchen on 3rd floor with ice machine. No TV which is great because I only really sleep when im downtown, great city view, expected sirens occasionally. Overall great location, reasonable price, but tough amount of stairs.

Room was clean and the location is great. Parking in the side street was easy

Clean comfy room and super fast/easy/smooth keypad check in

Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.

We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.

Great location, comfortable room with view of downtown Chicago.

Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend