Serenity Stay
About Serenity Stay
Conveniently located off Interstate 75, SerenityStay Chattanooga Hamilton Place is a 15-minute drive from downtown Chattanooga. This motel features an outdoor pool and a continental breakfast. Free WiFi and a flat-screen TV with cable channels are included in each room of this Chattanooga hotel. Guests will also enjoy coffee-making facilities in the rooms. SerenityStay Chattanooga Hamilton Place is a pet-friendly hotel and guests will enjoy free parking on site. This property is 13 mi from the Tennessee Aquarium. Guests will be just a 20-minute drive from Ruby Falls.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
Reviews
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Shower pressure was amazing strong pressure. Breakfast had alot of hot options. Overall was worth what you paid for nothing fancy but you get what you pay for. I didn't like the fact that they had laundry facility but did not have quarters available and machines only took quarters.
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There was no soap. I’m not kidding. No hand soap by the sink. The soap dispenser was broken. We were given a smoking room which I asked to change and they said no, which had an absolutely disgusting smell, burned tables and a couch, and a torn up bed. When I asked about the soap they said it was weird and that they don’t give out soap.
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Staff was so friendly and made us feel at home from the time checked in. on Thursday. Thank u ❤❤❤ .
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Dirty and sketchy
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We checked-in at 11:00PM and when we got to our room to use the bathroom there was pee on the toilet seat and the toilet paper roll was all wadded up like it had unrolled and they just quickly rolled it back up. When I went to take a shower there was black hair in the drain again another sign our room wasn't cleaned prior to our arrival. The AC was not turned on so when we tried to go to sleep we couldn't as it was 80 degrees in our room and it took a few hours for the AC to catch up and cool it off. I paid for a non-smoking room as I am allergic to tobacco and cigarette smoke causes sinus infections and after all day of watching softball in the heat and just wanting to take a shower lay down and rest the room reeked of cigarette smoke! I went downstairs and told the manager about everything we were dealing with who said he would have someone bring the deodorizing machine to our room while we were eating dinner (he didn't and we were gone for two hours) and have the cleaning crew do a deep clean of our room the next day including changing the sheets etc. They did not. I had to remove a wad of hair from the drain because the water backed up in the shower! The breakfast was basic but literally jimmy dean style heat up round egg patties, sausage, biscuits and gravy. I was extremely disappointed and even gave them the opportunity to fix things and make it right in which they didn't. I will not stay here the next time we come to town!
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Hotel is very old, but is updated on a lower budget end. These is an exposed electrical wire going across the bathroom a few inches off the floor. Found several spiders and insects in the room. The entry door had a gap between the floor and door and around the door. Might explain the insects in the room. Over priced for what you get.
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Room smelled disgusting, there were bugs under the sofa, the sofa what stained with who knows what
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My husband and I enjoyed our stay of 5 days. The place was clean and the staff was really nice... All except the maintenance guy. He has a really bad attitude and was arguing not only with us, but also his supervisors. When we was told to apologize, he refused. I still give the establishment 5 stars because everything else was top notch, but if you do stay, either avoid the maintenance guy or be ready to put him in his place. You should enjoy yourself otherwise.
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Basic needs met! Clean, good breakfast and helpful staff
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Although the property has been updated, it wasn't cleaned properly and the mattresses are on the hard side, so we didn't sleep well at all. A long hair was found on one the beds. Brown stains in the sink that kinda looks like coffee was poured in it, but not cleaned out. Stains throughout the floor which we thought was a part of the wood design until my husband wiped it with a wet towel and the stains came up. Something a simple mopping could've fixed. Toweled bath mat had a brown stain on it. It could've been previously washed, but the stain remained. I don't now. Room was definitely not worth $158.00 for one night. I did mention this before leaving the hotel. Please do better.
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Very nice property at an affordable price
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I was pleasantly surprised at this price point. Expectations are not really set super high, but the property was extremely clean. People were enjoying the pool. Looked like everybody was enjoying breakfast. I personally didn't have time for either one of those amenities, but they looked nice. The front desk staff was amazing. My room did not have any towels for whatever reason. But I ran back up to the front and they helped me out immediately. The bed was ridiculously comfortable. I don't think I've slept that well at a hotel in at least a year and I travel a lot for business.
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Rooms were dirty no body wash or conditioner in the showers room smelt like fish
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You can't complain here. It's fairly priced and rooms are very accommodating. Pool was clean. Staff was genuinely nice.
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Rooms have been remodeled but is older property. Exterior doors and corridors are noisy especially if pool is full but it closes at 10. Breakfast is average for most any hotel- wish there was fresh fruit available- bananas oranges or apples. Seems they need to invest in more towels/wash clothes as we had room that slept 4 but were told that room only “called” for 2 towels- we just went and got some of our own rather than having to beg front desk so that everyone would have towel. Overall it is ok and clean for quick trip/ overnight but would not want to stay for extended period.
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Nice place. Pool is good but needs better care. Room is good.
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Did not stay, went to room and it was not cleaned, beds was unmade, wet towels in floor, food and cups and bottles still in room, it was filthy! Ricked of pot. Aweful place. Everything
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The cleaning person saved the day. He was able to clean the room right away. He was very apologetic that the room was dirty. The room was still dirty when I walked in. It had not been cleaned. The room stunk. The room was in very poor repair. Mold in the bathroom. The bed was all beat up.
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The staff were super helpful with everything I had questions about and were super friendly as well!
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The floor was really bad. The sheets had discoloration. The toilet seat was dirty. There was trash still in the trash cans. The front desk was kind. I didn't mention anything because we were only there to sleep and left at 4 in the morning
Frequently asked questions about Serenity Stay
Does Serenity Stay have free Wi-Fi?
Does Serenity Stay offer parking?
Does Serenity Stay have meeting spaces, conference centers, or conference rooms?
Does Serenity Stay have a fitness center?
Where is Serenity Stay located, and how walkable is the area?
What's nearby
- Chattanooga Airport 2.3 mi
- Chattanooga campaign 7.5 mi
- University of Tennessee at Chattanooga 8.0 mi
- Southeastern United States 8.6 mi