Residence Inn by Marriott Chattanooga Downtown

Nice place no complaints…..

Just wanted to share my experience.

My complaint is regarding Expedia. We booked a one-room suite through Expedia. Upon reaching the hotel, we were told that Expedia often "oversells" these rooms and our preference was not available. However, the hotel offered us a studio suite with free parking as compensation for the mix-up. So, we worked it out.

Exceptional

Rooms were very clean !!!! Plenty of parking!!!!! Location was very convenient to all downtown events !!!!! Definitely would stay there again !!!!

Exceptional

Exceptional

Location was superb!! You can park your car and walk everywhere. The parking lot was only for guest. You can only get in with your room key. We stayed in the 2 BR, 2 Bath. The room was very clean. It was nice to have that extra room and bathroom. I have a teenage daughter and she needs her own personal space. The hotel gave us a long list of restaurants in the area with some discounts on meals. Everything was great. However, I have a suggestion for the family room area. It could benefit in having another chair in that room. The small loveseat is only good for 2 people. So my family of 3 could not sit together to watch tv. I used one of the dining room chairs. That chair is not meant to be used for long period of time and I had back pain.

Wonderful location, always felt safe, quiet with super friendly staff and breakfast was great! Will stay again.

Perfect location. Very friendly staff and lovely breakfast

I definitely would stay here again. Great property, great staff, and great location. Only one elevator, but it was never crowded. Breakfast was very good. Parking was easy. Room was well laid out. Full fridge, mini range, and microwave. Very enjoyable stay.

Everything. Breakfast is great I wish they had a supper also Wish I could have stayed longer Needs stronger lighting dim light hard to out make up on

The staff was phenomenal from start to finish. Everyone we encountered was friendly, welcoming, and genuinely helpful. Chastity at the front desk was especially exceptional. She greeted us by name and provided helpful information during check-in that made us feel immediately welcome and taken care of. Our suite was spacious, comfortable, and well-suited for our family. Parking was easy to navigate, and the location was excellent for exploring downtown Chattanooga. There were only a couple of issues that kept the stay from being perfect. The couch in the living room area of our suite was torn in multiple places and showed significant signs of wear. It was also extremely worn down, to the point that when you sat on it, you practically sank to the floor. The other issue was a device mounted on the bedroom ceiling near the bed. It appeared to be some type of detector, separate from the smoke detector, and throughout the entire night it emitted two very bright flashes of light approximately every 10 seconds. The flashes made it incredibly difficult to sleep. Traveling with a toddler, getting good rest is especially important, and this was unfortunately a significant disruption. That said, it was otherwise a wonderful stay. The outstanding staff, comfortable accommodations, convenient parking, and great location made for a very enjoyable visit.

Na

Good Na

Exceptional

Great hotel. Staff courteous. She even learned our names and spoke every time we left and returned.the location was great . We literally walked everywhere. Very clean. BREAKFAST AMAZING!!

Exceptional

Very good

The lady at the front desk Renee was amazing. From the moment we arrived she was kind engaging and helpful. She checked us in quickly and took time to answer all the questions we had about various attractions. She even gave us a listing of all of the restaurants within walking distance and provided some coupons. Every evening when we came through the lobby she asked how our day was and if we needed anything. I had trouble sleeping one night and she provided an extra mattress topper and comforter to help soften the bed. She definitely made us feel important, comfortable and safe.