Fairfield Inn & Suites by Marriott Dallas Cedar Hill

Clean room, friendly stuff. We would love to stay here again.

Clean room

Very nice and clean property. Staff was excellent!

Breakfast was excellent

Bathroom updated and clean, good breakfast, comfortable bed, good location for us. Some suggestions for improvement: better lighting in the room, not bright enough, only one switch by the door turn most lights on and off. Would like to see towel bars on wall so towels could dry from one day to the next. Two hooks on wall behind door so when door is open towels hanging there have little opportunity to dry. Refrigerator had no controls, two pushbuttons, no explanation, for us it was either freeze whatever was inside or be off. We likely will stay there again when in Cedar Hill visiting family.

There was a nice selection of breakfast items each day with something different. The facilities were very clean and the staff was professional and friendly.

Everything was great!

Everything was perfect.

Clean and spacious room. Great breakfast. The lobby had a big table so it was convenient to spend time with our family there. Definitely recommend!

Stayed here 6 years ago. The hotel was still clean and fairly well maintained. Carpet was coming up on edge of stairs. Staff was friendly. Loud cars outside of hotel impacted ability to sleep.

Good stuff

Excellent staff.

The breakfast was basic. I would pass on the eggs and turkey sausage and Canadian bacon but everything else is good.

The staff are wonderful. The breakfast offered allergy friendly food options. Very clean! The pillows are small and flat. I would recommend an upgrade. The water pressure could be better.

Broken AC, multiple charges to my bank account, limited laundry amenities with broken dryer, low water pressure.

Great place, upgrades needed or better carpenter (nice decor choices but bad installation). Add sturdy wall hooks (or people will use you sconces, wall hangings, and lamps to hang clothes on) since closets are not big/tall enough to hang a suit or dress. full size ironing board is a must. save $ elsewhere.

Perfect

Room was clean, spacious. Loved the decor.

Wonderful breakfast options Fantastic area

Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while conducting business with me. She was kind, but I didn’t appreciate her not ending the phone call before asking me for personal information such as my name and room number; unprofessional.