Embassy Suites by Hilton Brea North Orange County

Our room had a definite odor of cigarettes. The hotel can use a refresh.

We had

Desayuno

Breakfasts was great.

Clean room. Welcome note with my name displayed on the TV screen was super cute. Breakfast was phenomenal and free. The staff was nice and helpful whenever we called for blankets and towels. My only complaint was the wait for the elevator since one of the elevators by the lobby desk wasn’t in service.

Won’t stay anywhere else when visiting cousins in Fullerton. Always clean, comfortable rooms, wonderful breakfast, and really enjoy the evening tipple, too.

The breakfast is always good. When I arrived, I was told there were additional fees added to the cost of the room. I booked on booking.com, which claimed my total, including all fees and taxes, would be $570 for 2 nights. That's insane by itself. However, when I checked in, it jumped to $640. I had been told parking was included and it wasn't. Also, only 1 elevator was functional on my side of the building. (It has been broken since at least January, which is ridiculous given what you charge for a stay at this hotel) The room was for my mom, who is handicapped and can't walk across to the other side for an elevator. She should've been accommodated being disabled and put in a room on the other side for easier access. We will not be booking with this location again.

Perfect location for anything you decide to do. I always stay at this property whenever I come home to Cali to visit my family. I love it!

The staff were very courteous and polite. The room was amazing very clean and well maintained. There was nothing I didn’t like everything was exceptional.

Very good

The first night that I slept in the bed, me and my husband was itching all night, but we didn’t find anything in the bed so the next morning I went to the front desk and asked him could the maid come and change the sheets on the bed because it was a nice room we had a view of the pool. After that everything was fine. I just didn’t know what the itch came from but after she changed the sheets, we slept good,

This hotel is outdated and dirty

Exceptional

They were so helpful and the breakfast was amazing!

Booked for one night and then used out insurance to change to the next night. They were fully booked apart from penthouse so this left us having to find somewhere else. Booking.com and embassy suites we’re extremely rude and unhelpful Staff told me @ we thought you were a no show “ I asked why they didn’t call or check and she just shrugged Also smelt like cigarettes in my friends room

The bed and furniture are old uncomfortable needs to be upgraded

The rooms are dated and the second elevator didn’t work every day. The bed was very low and needed a box spring to be more comfortable. Breakfast was ok- missing real half and half and milk for the coffee.

Excellent location, Good food Clean The air conditioning not working in the room

This is our go to hotel for when we go to California. It is amazing and has the BEST breakfast. Staff is always so nice

Exceptional